Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emma Ortega

San Diego,CA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Authorized to work in the US for any employer.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dogsitter

Rover.com
06.2023 - 08.2023
  • Exercised animals regularly with walks and rigorous play activities.
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.

Hostess

Peli Peli Galleria
01.2021 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers by keeping dining area ready for every guest.
  • Ensured tables and patio were cleaned for incoming guests
  • Organized and plated food in the kitchen so it is ready to be taken to correct table
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Communicated calmly and accurately to other hostesses which tables were being seated or needed to be cleaned.

Education

Bachelor of Arts - Real Estate Business

San Diego State University
San Diego, CA
05.2026

Lamar High School
Houston, TX
06.2022

Skills

  • Host/Hostess
  • Front Desk
  • Busser
  • Restaurant Experience
  • Cleaning Experience
  • Serving Experience
  • OpenTable
  • Kitchen Experience
  • Food Preparation
  • Babysitting
  • Communication Skills
  • Cooking

Certification

  • Food Handler's Card

Languages

Spanish
Native or Bilingual

Timeline

Dogsitter

Rover.com
06.2023 - 08.2023

Hostess

Peli Peli Galleria
01.2021 - 08.2021

Bachelor of Arts - Real Estate Business

San Diego State University

Lamar High School

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Emma Ortega