Emma Oszust
Annapolis,MD
Summary
Experienced caregiver delivering compassionate support and training for new staff. Strong in time management and effective communication, committed to fostering positive relationships and enhancing resident care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
The Sheridan at Severna Park
Pasadena, MD
09.2023 - Current
- Assist with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provide emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observe health status of residents to report changes and unusual occurrences to appropriate medical personnel.
- Provide safe mobility support to help residents ambulate personal and public spaces.
- Prioritize resident dignity, privacy, and autonomy during all aspects of care provision.
- Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels.
- Hoyer lift training by Bayada as needed.
- Trained new caregivers on best practices for resident care and safety measures within apartment/facility environments.
- Transported individuals to events and activities, within the facility.
Restaurant Hostess
Pusser's Caribbean Grille
Annapolis, MD
09.2022 - 08.2023
- Greeted and seated guests promptly, ensuring optimal dining experience.
- Managed reservation system, coordinating seating arrangements for efficiency.
- Assisted in training new staff on customer service protocols and restaurant operations.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cashier
Annapolis Seafood Markets
Annapolis, MD
06.2021 - 07.2022
- Assisted customers in selecting seafood products, enhancing overall shopping experience.
- Managed cash drawer with high accuracy, ensuring balanced end-of-shift reports.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the checkout area to promote safety and efficiency.
- Restocked and organized merchandise in front lanes.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
High School Diploma -
Annapolis Senior High School
Annapolis, MD05-2023
Skills
- Respectful and compassionate
- Time management
- Dependable and responsible
- Multitasking and organization
- Emotional support
- Basic housekeeping
- First aid and safety
- Dementia care
- ADL assistance
- End-of-life care
- PPE usage
- EMR / EHR
- Active listening
- Verbal and written communication
- Patient advocacy
- Lifting and transferring
- Bedside care
- Hoyer lifting equipment
- Documentation
- Team collaboration
Certification
- Certified/Trained in Basic Life Support, American Red Cross Association - 4/10/2026-4/10/2028
- Certified in First Aid, American Red Cross Association - 1/20/2025-1/20/2027
Timeline
Caregiver
The Sheridan at Severna Park
09.2023 - Current
Restaurant Hostess
Pusser's Caribbean Grille
09.2022 - 08.2023
Cashier
Annapolis Seafood Markets
06.2021 - 07.2022
High School Diploma -
Annapolis Senior High School