Emma Palazzola
East Brunswick,NJ
Summary
Driven and compassionate professional with a diverse background in educational and administrative roles. Excelled in behavior management and front desk operations, enhancing customer satisfaction and creating nurturing environments. Leveraged strong oral communication and attention to detail to improve customer experiences and support development. Achieved notable referrals and positive feedback through a positive attitude and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Tlc Day Care
Merrick, NY
01.2022 - 07.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Baby Sitting
Alyssa Fabrizi
Bayside, NY
05.2023 - 08.2023
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Front Desk Receptionist
Bay Terrace Pool And Tennis Center
Bayside, NY
04.2020 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Holy Cross Highschool
Flushing, NY06.2023
Skills
Parent-Teacher Communication
Behavior Management
Oral communication
Lesson Planning
Customer Satisfaction
Administrative tasks
Report Preparation
Positive Attitude
Flexible hours
Customer assistance
Front desk operation
Attention to detail
Timeline
Baby Sitting
Alyssa Fabrizi
05.2023 - 08.2023
Assistant Teacher
Tlc Day Care
01.2022 - 07.2024
Front Desk Receptionist
Bay Terrace Pool And Tennis Center
04.2020 - 09.2020
Holy Cross Highschool