Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Pannenberg

Lakeland,FL

Summary

Cheerful and dedicated professional, with over eight years of experience in the service industry. Specialties include training team members, handling cash, responding to urgent team needs, executing food safety and cleaning standards, and anticipating guest needs.

Overview

11
11
years of professional experience

Work History

Team member

Chick Fil a
Holland , OH
02.2015 - 06.2025
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Provided excellent customer service to guests by responding to their needs promptly.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Trained new staff on food preparation techniques and service protocols.

Cleaning Specialist

Pure Cleaning
Toledo, OH
10.2025 - 12.2025
  • Maintained cleanliness and sanitation in residential and commercial spaces.
  • Ensured all cleaning tools and chemicals were properly stored after each shift.
  • Communicated with team members to accomplish jobs efficiently.

Day Porter

Stratus Building Solutions
Toledo, OH
08.2025 - 10.2025
  • Maintained cleanliness in common areas and restrooms throughout the school.
  • Learned class schedules to ensure education was uninterrupted, and all cleaning tasks were accomplished.
  • Responded to urgent cleaning requests from teachers or office staff quickly and efficiently.

Education

GED -

Penta Career Academy
Perrysburg, OH
04-2022

Some College (No Degree) - Diploma in Christian Leadership

Revere Bible College
Monclova, OH

Skills

  • Team collaboration
  • Attention to detail
  • Positive and professional
  • Communication skills
  • Menu memorization
  • Cash handling expertise
  • Exceptional customer service
  • Problem resolution
  • Staff training and development

References

References available upon request.

Timeline

Cleaning Specialist

Pure Cleaning
10.2025 - 12.2025

Day Porter

Stratus Building Solutions
08.2025 - 10.2025

Team member

Chick Fil a
02.2015 - 06.2025

GED -

Penta Career Academy

Some College (No Degree) - Diploma in Christian Leadership

Revere Bible College
Emma Pannenberg