Summary
Overview
Work History
Education
Skills
Timeline
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Emma Perez

San Antonio,TX

Summary

Dynamic Management Analyst Supervisor with the City of San Antonio, skilled in data analysis and employee training. Proven ability to enhance program compliance through meticulous attention to detail and effective team collaboration. Committed to delivering exceptional customer service while managing multiple priorities to achieve organizational goals.

Overview

2
2
years of professional experience

Work History

Management Analyst Supervisor

City of San Antonio - Child Care Resources
San Antonio, USA
08.2023 - Current
  • Performed periodic reviews of existing cases, ensuring continued eligibility for benefits.
  • Entered client information and files into databases for further review and tracking.
  • Reviewed documents such as pay stubs, tax returns, birth certificates, and other records to ensure compliance with program requirements.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Conducted data analysis, developed reports and presented findings to senior management.

Administrative Assistant

City of San Antonio - PreK4SA
San Antonio, USA
01.2023 - 08.2023
  • Assisted families with completing registration forms.
  • Maintained accurate records by securely filing both electronic and physical copies of enrollment documentation
  • Answered parent inquiries during registration appointment and through the enrollment hotline

Education

Bachelor of Arts - Psychology, Sociology

University of The Incarnate Word
San Antonio, TX
08.2022

Master of Arts - Marriage And Family Therapy

Texas A&M University
San Antonio, TX

Skills

  • Time Management
  • Attention to detail
  • Employee training
  • Team collaboration
  • Multitasking capacity
  • Customer service

Timeline

Management Analyst Supervisor

City of San Antonio - Child Care Resources
08.2023 - Current

Administrative Assistant

City of San Antonio - PreK4SA
01.2023 - 08.2023

Bachelor of Arts - Psychology, Sociology

University of The Incarnate Word

Master of Arts - Marriage And Family Therapy

Texas A&M University
Emma Perez