Emma Petzak
Murfreesboro,TENNESSEE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Server/Cashier
Marble Slab Creamery
Murfreesboro, TN
01.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Blackman High School
Murfreesboro, TN05-2025
Skills
- Supply Restocking
- Guest Engagement
- Order Management
- Positive and professional
- Regulatory Compliance
- Point of Sale (POS) system operations
- Menu Memorization
- Price memorization
- Exceptional customer service
- Strong Work Ethic
- Trustworthy
- Friendly
- Dependable
Affiliations
- Avid reader and writer
- Gardener
- Tutor
Accomplishments
- Treasurer of a Sign Language Club
References
References available upon request.
Timeline
Server/Cashier
Marble Slab Creamery
01.2023 - Current
High School Diploma -
Blackman High School
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