Emma Pfeifer
Fredericksburg,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Supervisor
Ollie's Bargin Outlet
11.2022 - Current
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained compliance with company policies, objectives, and communication goals.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
Waynedale High School
Apple Creek, OH05.2022
Skills
Complex Problem-Solving
Business Administration
Process Monitoring and Improvement
Goal-Oriented
Priority management
Expectation setting
Employee Motivation
Analytical Thinking
Interpersonal Communication
Customer Service
Good Telephone Etiquette
Cultural Awareness
Organization
Google Drive
Data Entry
Computer Skills
Dependable and Responsible
Microsoft Office
Problem Resolution
Flexible and Adaptable
About Me
I am an active member of the Fredericksburg Presbyterian Church and I occasionally enjoy joining the worship team to sing. I am also a member of Fredericksburg's Village Council and am active in the town's Personnel Committee, Street Committee, Website Committee and the board of Tax Appeals. I am also a registered notary.
Timeline
Supervisor
Ollie's Bargin Outlet
11.2022 - Current
High School Diploma -
Waynedale High School
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