Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Extracurricular activities
Timeline
Generic

Emma Pike

Augusta,GA

Summary

Dynamic and results-driven professional with a strong background in customer service at Chick-fil-A and Mellow Mushroom with a proven ability to resolve conflicts and enhance customer satisfaction through effective communication and teamwork. Previous positions have enhanced my skills in cash handling and training, consistently contributing to team success and operational efficiency in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
11.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Host

Mellow Mushroom Pizza Bakers
12.2023 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Lakeside Highschool
Evans, GA
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Collaboration and teamwork
  • Cash handling
  • Leadership qualities
  • Computer skills

Accomplishments

-3 years of lettering in varsity softball through out high school.

-Started taking Advanced Placement courses in the 8th grade, including Ap Physical Science, Ap Biology, Ap Government, Ap US History, Ap World History, Ap Language and Composition, and Ap Psychology.

- Completed the sports medicine career pathway during high school .

Certification

Completed CNA program as of May 2024

Extracurricular activities

- High school Varsity softball team 2022-2025

- HOSA member from 2021-2022

- Beta Club member 2020-2025

- Sports Medicine Pathway member and completed 2022-2024

Timeline

Team Member

Chick-fil-A
11.2024 - Current

Host

Mellow Mushroom Pizza Bakers
12.2023 - 08.2024

High School Diploma -

Lakeside Highschool

Similar Profiles

CREATE PROFILE