Emma Pilon
Firestone,CO
Summary
Experienced Grooming Assistant with a focus on delivering high-quality pet care and grooming services. Proficient in animal handling, grooming techniques, and maintaining clean workspaces, ensuring pet safety and comfort. Strong customer service skills foster effective communication with pet owners, enhancing client relationships and loyalty.
Overview
5
5
years of professional experience
Work History
House and Pet Sitter
Self Employed Services
Longmont, CO
03.2021 - Current
- Provided dependable care for homes and pets during client absences.
- Managed daily feeding, walking, and grooming routines for various pets.
- Communicated effectively with pet owners about care instructions and updates.
- Responded quickly to owner inquiries about their pet's condition or behavior.
- Ensured home security by monitoring properties and collecting mail regularly.
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
- Executed light household tasks, including cleaning litter boxes, washing dishes, taking out trash, watering plants, and sweeping floors to uphold a clean and welcoming environment.
Grooming Apprentice/Front Desk Receptionist
CityVet
Highlands Ranch, USA
08.2025 - 08.2026
- I work alongside a groomer who is teaching me to be a professional groomer.
- I mostly bathe dogs, and dry them. I do anal gland expressions, clean ears, and dremmel and clip nails. I'm getting more comfortable using clippers, doing sanitary cuts, paw trims, and working with sheers.
- Maintained cleanliness of bathing area and equipment.
- Collaborated with veterinary staff to address specific grooming needs of pets.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Bathed large number of animals during each shift.
- Weighed pets and took the pet and client into treatment rooms.
- Making copies, sending E-faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded client information to maintain accounts.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Maintained clean and organized workspaces in treatment and waiting areas.
- Supported front desk operations by scheduling appointments and managing patient records.
Kennel Technician
Sit Means Sit
Longmont, CO
03.2023 - 05.2024
- Provided daily care for dogs, ensuring their health and well-being.
- Fed and administered medications to dogs, ensuring adherence to health protocols.
- Oversaw dog play sessions to promote socialization and healthy interactions among pets.
- Monitored dog behavior and communicated concerns to management for timely intervention.
- Collaborated with team members to enhance overall kennel operations and efficiency.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Maintained clean and orderly play yards, kennels and cages.
Education
Esthetician - Trade school
Paul Mitchell Denver
Lakewood, CO05-2025
High school diploma -
Silver Creek High School
Longmont, CO05-2024
Skills
- Animal handling
- Pet care
- Dog care
- Pet sitting
- Kennel experience
- Dog grooming
- Pet grooming
- Animal restraint
- Medication administration
- Time management
- Scheduling appointments
- Record keeping
- Front desk operations
- Client management
- Communication skills
- Customer service
- Front desk operations
Timeline
Grooming Apprentice/Front Desk Receptionist
CityVet
08.2025 - 08.2026
Kennel Technician
Sit Means Sit
03.2023 - 05.2024
House and Pet Sitter
Self Employed Services
03.2021 - Current
Esthetician - Trade school
Paul Mitchell Denver
High school diploma -
Silver Creek High School