Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Emma Quintanilla

Aubrey

Summary

I am a dedicated and enthusiastic individual with a strong background in customer service and bartending, seeking to transition into a career as a flight attendant. My experience in fast-paced hospitality environments has equipped me with excellent communication skills, a calm and friendly demeanor, and the ability to handle diverse customer needs with professionalism and care. I'm passionate about travel, safety, and delivering exceptional service, and I’m excited to bring my interpersonal strengths and attention to detail to the airline industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Prairie House Restaurant
Crossroads
03.2025 - Current
  • Processed payments accurately and efficiently with POS system.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted customers and provided excellent customer service.
  • Cleansed glasses with sanitizing solution after each use.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Participated in weekly team meetings to discuss goals and objectives set by management.

Server

Prairie House Restaurant
Crossroads
01.2025 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.

Family Babysitter

Self Employed Services
Oak Point
03.2023 - Current
  • Responded appropriately to behavior issues that arose between siblings or other family members.
  • Helped older children with their chores like making beds and tidying up their rooms.
  • Read books to the kids before bedtime or during quiet time.
  • Put babies down for naps or bedtime routines following parent's instructions.
  • Prepared meals according to instructions given by parents.
  • Kept track of daily activities of the children including meals eaten, naps taken.
  • Communicated regularly with parents about any changes in routine or behavior observed in their child and children.

Server

Sunny Street Cafe
Little Elm
01.2021 - 02.2023
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.

Cashier

Rice Pot Asian Cuisine
Crooroads
01.2018 - 01.2021
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Ray Braswell High School
Aubrey, TX
05-2022

Some College (No Degree) - General Studies

North Central Texas College
Gainesville, TX

Skills

  • Communication skills
  • Customer service excellence
  • Multitasking and time management
  • Attention to detail
  • Team collaboration
  • Problem solving
  • Safety awareness
  • Cultural sensitivity

Accomplishments

Event bartending

Customer Satisfaction Award

Perfect Attendance Recognition

Volunteer for community

Certification

  • CPR certified
  • Food Handlers Certified
  • TABC license

Languages

English
Professional
Spanish
Limited

References

  • Alyssa Adams (972-800-7867)
  • Sarah Saldeen (469-774-0844)
  • Tessa Carlock (469-773-3614)
  • Micki Wyatt (940-368-7054)

Timeline

Bartender

Prairie House Restaurant
03.2025 - Current

Server

Prairie House Restaurant
01.2025 - Current

Family Babysitter

Self Employed Services
03.2023 - Current

Server

Sunny Street Cafe
01.2021 - 02.2023

Cashier

Rice Pot Asian Cuisine
01.2018 - 01.2021

High School Diploma -

Ray Braswell High School

Some College (No Degree) - General Studies

North Central Texas College

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