Emma Reyna
Oak Creek
Summary
Dedicated student with a background in healthcare and customer service, including a role at Aurora St. Luke's South Shore as a Nursing Assistant and a role with the Marquette University Office of Residence Life as a Desk Receptionist. Excelled in patient care and team leadership, significantly enhancing patient satisfaction. Skilled in Basic Life Support and strong organizational abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wells Street Hall Desk Receptionist
Marquette University Office of Residence Life
Milwaukee, WI
01.2025 - Current
- Scanning in residents and checking in visitors to track who comes in and out of the building.
Nursing Assistant and Health Unit Coordinator
Aurora St. Luke's South Shore
Cudahy, WI
01.2024 - Current
- Assisting patients with activities of daily living, including helping with meals, transferring using assistive devices, bathing, and dressing.
- Operating the EPIC Software System.
- Transferring patients to different floors, planning and executing admissions and discharges, administering patient charges, connecting patients, family members, and team members to the correct contacts.
- On Professional Governance Committee- a leadership committee of nurses and nursing assistants who come together to find ways to make the hospital a safer place for patients and improve the work environment.
McDonald's Crew Trainer
Stern Management McDonald’s
Oak Creek, WI
10.2020 - 12.2023
- Trained other employees in customer service, food safety, and performance requirements.
Education
Bachelor of Science - Nursing
Marquette University
Milwaukee, WI05-2028
High School Diploma -
Oak Creek High School
Oak Creek, WI06-2024
Skills
- Strong organization
- Leadership
- Patient care
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support Certification (BLS)
- Babysitting and Advanced Childcare
Timeline
Wells Street Hall Desk Receptionist
Marquette University Office of Residence Life
01.2025 - Current
Nursing Assistant and Health Unit Coordinator
Aurora St. Luke's South Shore
01.2024 - Current
McDonald's Crew Trainer
Stern Management McDonald’s
10.2020 - 12.2023
Bachelor of Science - Nursing
Marquette University
High School Diploma -
Oak Creek High School