Emma Reyna
Oak Creek
Summary
Dedicated student with a background in healthcare and customer service, including a role at Aurora St. Luke's South Shore as a Nursing Assistant and a role with the Marquette University Office of Residence Life as a Desk Receptionist. Excelled in patient care and team leadership, significantly enhancing patient satisfaction. Skilled in Basic Life Support and strong organizational abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wells Street Hall Desk Receptionist
Marquette University Office of Residence Life
01.2025 - Current
- Scanning in residents and checking in visitors to track who comes in and out of the building.
Nursing Assistant and Health Unit Coordinator
Aurora St. Luke's South Shore
01.2024 - Current
- Assisting patients with activities of daily living, including helping with meals, transferring using assistive devices, bathing, and dressing.
- Operating the EPIC Software System.
- Transferring patients to different floors, planning and executing admissions and discharges, administering patient charges, connecting patients, family members, and team members to the correct contacts.
- On Professional Governance Committee- a leadership committee of nurses and nursing assistants who come together to find ways to make the hospital a safer place for patients and improve the work environment.
McDonald's Crew Trainer
Stern Management McDonald’s
10.2020 - 12.2023
- Trained other employees in customer service, food safety, and performance requirements.
Education
Bachelor of Science - Nursing
Marquette University
Milwaukee, WI05-2028
High School Diploma -
Oak Creek High School
Oak Creek, WI06-2024
Skills
- Strong organization
- Leadership
- Patient care
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support Certification (BLS)
- Babysitting and Advanced Childcare
Timeline
Wells Street Hall Desk Receptionist
Marquette University Office of Residence Life
01.2025 - Current
Nursing Assistant and Health Unit Coordinator
Aurora St. Luke's South Shore
01.2024 - Current
McDonald's Crew Trainer
Stern Management McDonald’s
10.2020 - 12.2023
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support Certification (BLS)
- Babysitting and Advanced Childcare
Bachelor of Science - Nursing
Marquette University
High School Diploma -
Oak Creek High School
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