Managed unexpected events, such as emergencies, with professionalism and efficiency to minimize disruptions.
Completed detailed incident reports when necessary, documenting any unusual occurrences or safety concerns during the night shift for upper-level review.
Contributed to an organized work area by maintaining cleanliness and orderliness at the front desk throughout the shift.
Information Desk Receptionist
Lincoln Depot Museum
07.2022 - 08.2024
Enhanced customer experience by providing accurate and timely information on various museum exhibits and special events.
Conducted all ticketing transactions, merchandise sales, and sale historical literature via both physical currency and Square Terminal
Welcomed customers with friendly greeting, answered specific questions, and directed to specific points of interest.
Education
Bachelor of Music + Bachelor of Arts - Music Composition + Jazz Studies
SUNY At Fredonia
Fredonia, NY
05-2028
High School Diploma -
Lakeland High School
Shrub Oak, New York
06-2024
Skills
Strong organization
Management of money (credit and cash payments)
Customer relations
Security awareness
Timeline
Night Desk Attendant at Grissom Hall
FSA at SUNY Fredonia
11.2024 - Current
Information Desk Receptionist
Lincoln Depot Museum
07.2022 - 08.2024
Bachelor of Music + Bachelor of Arts - Music Composition + Jazz Studies