Emma Richardson
208 Berkeley Drive,PA
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I mentioned in my cover letter that I am being preemptive and trying to secure summer employment, starting early May. However, I would be returning to the area in December and would hope to continue our working relationship while I continue my education locally.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
East Carolina University - Chemistry Dept
Greenville, NC
08.2023 - Current
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supervised students during exams, in-class assignments and group activities.
- Observed student performance in order to assess progress towards academic goals.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Assisted teachers with instruction and provided clerical support for diverse needs.
Server
Hershey Lodge
Hershey, PA
05.2022 - 08.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Worked in several of the restaurants on the property from breakfast buffets to fine dining options.
Food Runner/Server
Caddy Shack Restaurant
Mechanicsburg, PA
04.2020 - 08.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Assisted in training new servers.
- I started this job as a hostess, but was quickly promoted to a food runner. Spent the majority of my time here serving diners and helping with events.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06-2021
Bachelor of Science - Pre-Med/Exercise Science
East Carolina University
Greenville, NCSkills
- CPR and First Aid Certified
- Able to handle high stress situations
- Team player
- Dependable and Hard Working
- Outgoing and Friendly
References
References available upon request.
Timeline
Teacher's Assistant
East Carolina University - Chemistry Dept
08.2023 - Current
Server
Hershey Lodge
05.2022 - 08.2023
Food Runner/Server
Caddy Shack Restaurant
04.2020 - 08.2021
High School Diploma -
Cumberland Valley High School
Bachelor of Science - Pre-Med/Exercise Science
East Carolina University
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