Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emma Riley

Orlando,FL

Summary

An energetic and compassionate person with excellent communication and teamwork skills. Possess a solid understanding of community support initiatives and event coordination. Aim to make a meaningful difference through dedicated service and collaboration. Will offer a friendly and professional demeanor, ready to learn and excel in a dynamic restaurant environment. Ready to use and develop communication and customer service skills in health care management.

Overview

6
6
years of professional experience

Work History

Server

Marlow's Tavern
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Duffy's Sports Grill
04.2021 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Volunteer

Salvation Army of Broward County
03.2019 - 08.2019

Created a food drive for the Salvation Army of Broward County with $600 plus donations.

  • Mentored new volunteers, fostering supportive and inclusive team environment.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Bachelor of Science - Health Services Administration

University of Central Florida
Orlando, FL
04-2026

Associate of Arts - General Studies

Valencia College
Orlando, FL
04-2024

High School Diploma -

St. Thomas Aquinas High School
Fort Lauderdale, FL
05-2022

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Adaptability and Dependability
  • Deadline Adherence
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement

Accomplishments

    3 years in the honor society

    Created food drive for the Salvation Army of Broward County

Timeline

Server

Marlow's Tavern
07.2024 - Current

Server

Duffy's Sports Grill
04.2021 - 12.2023

Volunteer

Salvation Army of Broward County
03.2019 - 08.2019

Bachelor of Science - Health Services Administration

University of Central Florida

Associate of Arts - General Studies

Valencia College

High School Diploma -

St. Thomas Aquinas High School
Emma Riley