Emma Rinker
Yorktown,IN
Summary
Dynamic professional with a strong background in customer service and cash handling at Thrive Credit Union. Proven ability to maintain regulatory compliance while delivering exceptional client experiences. Skilled in conflict resolution and data entry, with a commitment to enhancing community engagement through volunteer efforts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teller
Thrive Credit Union
Muncie, IN
01.2024 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of bank records and client information.
- Cross-sold additional bank products when applicable to meet customer needs.
- Maintained accurate records of all transactions for compliance purposes.
- Delivered exceptional service to customers in person or over telephone.
Exhibit Educator
Muncie Childrens Museum
Muncie, IN
01.2023 - 12.2023
- Helped maintain the cleanliness of floor exhibits.
- Monitored guest experience on the exhibit floor.
- Interacted with guests and provided good customer service to visitors.
- Assisted with birthday parties and programming.
- Assisted with special events.
- Assisted with office paper work preperation.
Education
High School Diploma -
Yorktown Highschool
Yorktown05-2024
Skills
- Customer service
- Data entry
- Cash handling
- Account management
- Regulatory compliance
- Conflict resolution
Certification
- ServSafe Certification
Volunteer Athlete Aid
- Showed discipline and responsible nature during and outside of competitions.
- Assisted in helping disabled children play baseball.
- Participated in community events to bring positive attention to organization.
4 For the Fourth Volunteer
- Facilitated setup for Thrive Credit Union during community fundraising event.
- Offered support and assistance to community members.
- Provided Thrive Credit Union materials to participants within the community.
Secret Families Volunteer
- Organized gift wrapping activities for families facing hardship.
- Distributed presents to various households.
- established ongoing communication channels with various households.
References
References available upon request.
Timeline
Teller
Thrive Credit Union
01.2024 - Current
Exhibit Educator
Muncie Childrens Museum
01.2023 - 12.2023
High School Diploma -
Yorktown Highschool
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