EMMA Riviere-Gordon
Grand Junction,CO
Summary
Motivated and adaptable professional with strong organizational and communication skills. Quick to learn new tasks and technologies, with a proven ability to work well independently and in a team. Dedicated to delivering quality results, full professional English and native French, and fully authorized to work in the United States (no visa needed).
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Intermarché
Wingles, France
08.2024 - 11.2024
- Maintained cleanliness of store by stocking shelves, cleaning displays.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted with order preparation and customer service for the drive-through, ensuring timely and accurate delivery of online orders
- Completed day-to-day duties accurately and efficiently.
Youth Development Coordinator
CAJ Wingles
Wingles, France
10.2022 - 05.2023
- Developed engaging programs for youth participation and personal growth.
- Assisted in creating educational materials for workshops and activities.
- Facilitated group discussions to encourage youth expression and feedback.
- Coordinated events promoting teamwork and leadership skills among participants.
Dealership Intership
Ford Motor Company
Lievin, France
12.2021 - 01.2022
- Engaged in daily team meetings to discuss progress and challenges.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Participated in identifying potential clients and fostering customer loyalty through strong relationship management.
- Helped organize and run promotional events and marketing activities that boosted brand awareness and sales
Banking Intership
Caisse d'Epargne
La Bassée, France
11.2021 - 12.2021
- Identified needs of customers promptly and efficiently.
- Assisted clients in setting up online banking accounts if necessary.
- Provided guidance to customers on the use of banking services, such as online banking or mobile banking applications.
- Maintained confidentiality of all banking records and transactions.
Dealership Intership
Kia Motors
Lievin, France
05.2021 - 07.2021
- Helped coordinate test drives and followed up on customer inquiries to ensure a smooth buying process.
- Contributed to organizing sales events that attracted new customers and boosted sales.
- Participated in identifying potential clients and fostering customer loyalty through strong relationship management.
- Organized and ran promotional events and marketing activities that boosted brand awareness and sales.
Sales Associate
4Murs
Vendin-le-Veil, France
02.2021 - 04.2021
- Organized merchandise displays to enhance store appearance.
- Operated cash register for customer transactions efficiently.
- Collaborated with team members to ensure smooth operations.
- Handled returns and exchanges according to company policy.
- Provided exceptional customer service to enhance shopping experience.
Education
High School Diploma -
Lycée Voltaire
Wingles06-2020
Associate Degree in Business, Sales and Digital Customer Relations -
Lycée Voltaire
Wingles05-2022
Bachelor of Education -
University of Rouen
France07-2024
Skills
- Program development
- Customer service
- Team collaboration
- Product sales
- Client service
- B2B sales and customer service
- Educational material creation
- Prospecting and telemarketing
- Customer engagement
- Friendly and outgoing
- Verbal and written communication
- Problem-solving skills
Certification
- EF SET English Certificate 75/100
Languages
French
Native/ Bilingual
English
Full Professional
Affiliations
- Volunteer in a poverty alleviation organization for 3 months during COVID
- Bachelor's Degree in Education with Honors
Timeline
Sales Associate
Intermarché
08.2024 - 11.2024
Youth Development Coordinator
CAJ Wingles
10.2022 - 05.2023
Dealership Intership
Ford Motor Company
12.2021 - 01.2022
Banking Intership
Caisse d'Epargne
11.2021 - 12.2021
Dealership Intership
Kia Motors
05.2021 - 07.2021
Sales Associate
4Murs
02.2021 - 04.2021
High School Diploma -
Lycée Voltaire
Associate Degree in Business, Sales and Digital Customer Relations -
Lycée Voltaire
Bachelor of Education -
University of Rouen
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