Summary
Overview
Work History
Education
Skills
Timeline
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Emma Rocha

San Antonio,TX

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Cashier, Barista

Tealicious Cafe
04.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School Diploma -

Cornerstone Christian Schools
San Antonio, TX
05.2024

Skills

    Customer Service

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Friendly and outgoing

    Team Player

    Cleanliness

    Menu Memorization

    Available Weekends

    Supply Restocking

    Resolving Complaints

Timeline

Cashier, Barista

Tealicious Cafe
04.2022 - Current

High School Diploma -

Cornerstone Christian Schools

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Emma Rocha