EMMA RODRIGUEZ
Chicago,IL
Summary
Reliable Retail and Logistics Professional experienced in food service and customer engagement. Achieved customer satisfaction through strong communication and problem-solving skills while managing inventory and warehouse processes. Focused on delivering value in fast-paced environments and adapting to new challenges.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Retail Store Associate
ALDI
Chicago, IL
06.2025 - Current
- Processed grocery transactions and assisted customers, enhancing checkout experience and boosting customer satisfaction.
- Stocked shelves and organized product displays, ensuring a clean and accessible shopping environment.
- Unloaded trucks and broke down pallets, expediting inventory replenishment and supporting store operations during peak hours.
- Maintained cleanliness throughout store, promoting a safe and inviting atmosphere for customers and staff.
FedEx Ground Package Handler
Fedex
Chicago, IL
07.2023 - 02.2026
- Sorted, loaded, and unloaded packages within FedEx facility, ensuring timely and accurate shipment processing.
- Safely loaded packages onto trucks and aircraft for delivery and unloaded them upon arrival, supporting on-time distribution.
- Sorted, loaded, and unloaded packages within the FedEx facility, ensuring timely and accurate processing of shipments.
- Loaded packages onto trucks and aircraft for delivery and unloaded them upon arrival, contributing to on-time distribution.
Home Depot Cashier
The Home Depot
Chicago, IL
05.2023 - 12.2025
- Checked out customers quickly and accurately, improving shopping experience and minimizing wait times.
- Delivered excellent customer service by addressing questions and resolving issues, resulting in positive customer feedback.
- Promoted and sold store credit products, increasing customer engagement and contributing to sales goals.
Food Service Worker
Sweetgreen
Chicago, IL
05.2024 - 09.2025
- Took customer orders and prepared food accurately and promptly, enhancing service quality during peak hours.
- Delivered friendly and efficient service, fostering positive customer experiences and encouraging repeat business.
- Maintained current food handler certificate, underscoring commitment to food safety and compliance standards.
Education
High school diploma - Engineering
John Hancock College Prep
Chicago, IL05-2024
Skills
- Point of Sale (POS) systems
- POS management
- Cash handling accuracy
- Customer service
- Customer feedback analysis
- Food service operations
- Food preparation techniques
- Heavy lifting
- Loss prevention strategies
- Warehouse safety
- Cash handling procedures
- POS operation
- Time management
- Physical stamina techniques
- Product restocking
- Store safety Practices
- Warehouse management
- Pallet jack operation
Languages
Spanish - Fluent
English - Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Store Associate
ALDI
06.2025 - Current
Food Service Worker
Sweetgreen
05.2024 - 09.2025
FedEx Ground Package Handler
Fedex
07.2023 - 02.2026
Home Depot Cashier
The Home Depot
05.2023 - 12.2025
High school diploma - Engineering
John Hancock College Prep