Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Retail Sales AssociateWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteLocation: USLa Crescenta, CA
Open to relocation: No
Open To Work
Leanna Shahbazian
Work Preference
Summary
Customer-oriented professional with 9 years of experience in retail and high-volume environments. Expertise in customer support, conflict resolution, and fostering client relationships. Demonstrates strong communication and organizational skills to enhance customer experiences. Seeking a remote Customer Support role to leverage problem-solving abilities in delivering exceptional service.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Retail Store Associate
Fashion Gal
Los Angeles, United States
09.2020 - Current
- Processed cash, credit, and debit transactions using POS systems with high accuracy.
- Resolved returns, exchanges, and customer concerns in line with company policies to ensure customer satisfaction.
- Guided customers through product inquiries, sizing, and purchase decisions to enhance their shopping experience.
- Assessed customer needs and recommended products to elevate overall shopping experience.
- Built positive relationships with customers to encourage repeat business.
- Handled multiple customer interactions during busy store hours while maintaining service quality.
- Maintained store standards by ensuring merchandise was properly displayed and labeled.
- Supported visual merchandising by arranging displays and highlighting new arrivals.
Retail Sales Associate
Albertsons Companies
Los Angeles, United States
08.2016 - 09.2020
- Provided friendly customer service by greeting customers, answering questions, and assisting with purchases.
- Processed cash, credit, and debit transactions while maintaining accuracy and speed during high-volume shifts.
- Provided quick and efficient service to reduce customer wait times at checkout.
- Drove customer engagement in store fundraising campaigns, significantly increasing donation totals.
- Maintained balanced cash drawers and followed store procedures for handling payments and receipts.
- Maintained an organized checkout area and helped keep lines moving during busy periods.
- Ensured accuracy in processing high transaction volumes daily, contributing to smooth operations.
- Delivered quick, efficient service at checkout, minimizing customer wait times.
Education
Certificate - Health Care Management
Southern California Health Institute
North Hollywood, CA 02.2019 - 06.2021
High School Diploma -
Verdugo Hills High School
Los AngelesSkills
- Point of Sale (POS) Systems
- Cash handling
- Transaction Accuracy
- Order Processing
- Returns & Exchanges
- Inventory Support
- Merchandising & Product Displays
- Retail Sales Support
- Customer Service
- Problem Resolution
- Multitasking
- Time Management
- Organization
- Communication Skills
Languages
- Armenian
- English, Native
- Armenian, Native
Timeline
Retail Store Associate
Fashion Gal
09.2020 - Current
Certificate - Health Care Management
Southern California Health Institute
02.2019 - 06.2021
Retail Sales Associate
Albertsons Companies
08.2016 - 09.2020
High School Diploma -
Verdugo Hills High School