Emma Roesler
La Crosse,WI
Summary
Dedicated service associate with proven skills in customer support, complaint handling, and quality assurance. Committed to enhancing customer experiences through attention to detail and efficient workflow management.
Overview
6
6
years of professional experience
Work History
Café and Ice Cream Service Associate
The Pearl Ice Cream Parlor
La Crosse, WI
06.2023 - Current
- Maintained cleanliness and organization of dining and serving areas, promoting a welcoming atmosphere.
- Developed knowledge of menu offerings, providing informed recommendations to enhance customer choices.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with team to optimize workflow during peak hours, improving service speed and efficiency.
Farm Hand
Roesler Farms
La Crosse, WI
09.2020 - Current
- Monitored livestock health and managed feeding schedules for optimal growth.
- Coordinated daily tasks among team members to enhance productivity and workflow efficiency.
- Carried out daily farm tasks such as feeding animals and cleaning pens to ensure animal health and welfare.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Assisted in the birth of livestock, enhancing the farm's productivity and animal well-being with skilled support.
Education
High School Diploma -
Central High School
La Crosse, WI05-2026
Skills
- Customer support
- Patience and tolerance
- Complaint handling
- Quality assurance
- Customer service excellence
- Multitasking and organization
- Listening skills
- Attention to detail
- Customer service
- Workflow management
Languages
Spanish
Limited Working
Timeline
Café and Ice Cream Service Associate
The Pearl Ice Cream Parlor
06.2023 - Current
Farm Hand
Roesler Farms
09.2020 - Current
High School Diploma -
Central High School