Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Rogers

Wake Forest,NC

Summary

Dynamic and dedicated professional with experience at Dunkin' Donuts, excelling in time management and customer engagement. Proven ability to foster a positive environment while maintaining hygiene standards. Skilled in emotional control and teamwork, ensuring customer satisfaction and loyalty through effective communication and problem resolution.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin' Donuts
04.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Scare Actor

Panic Point
09.2023 - 12.2024
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Assisted with costume maintenance and repairs, preserving the professional appearance of characters on stage.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
  • Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.

Child Caregiver

Lindsey Kemp
03.2022 - 08.2024
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.

Education

High School Diploma -

Wake Forest High School
Wake Forest, NC
06-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Emotional control
  • Body language

Timeline

Barista

Dunkin' Donuts
04.2025 - Current

Scare Actor

Panic Point
09.2023 - 12.2024

Child Caregiver

Lindsey Kemp
03.2022 - 08.2024

High School Diploma -

Wake Forest High School

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