Emma Rohrer
Peyton,CO
Summary
I am adaptable and professional, skilled at working independently, following established procedures, and handling sensitive situations. I have experience in public safety, behavioral health, food management, childcare, and hospitality. I strive for a long term and full-time position.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Emergency Response Technician
Colorado Springs Police Department
Colorado Springs , CO
01.2026 - Current
- Handled approximately 200 emergency (911) and non-emergency calls per shift in a high-volume police communications center.
- Rapidly assessed situations and gathered critical information while simultaneously navigating approximately five computer screens and multiple resources, including mapping and emergency response systems.
- Successfully assisted callers during a mental health crisis, provided CPR instructions during prolonged medical calls, and delivered snap-judgment safety instructions.
- Worked with several experienced dispatchers to send the best response with the right resources
- Worked with the Real time crime center (RTCC) to locate a missing child
- Recognized a connection from one case to a previous based on descriptions from a call
- Maintained composure, professionalism, accuracy, and efficiency while handling unpredictable and emotionally difficult situations.
Behavorial Health Technician
Family Support center
Colorado Springs , Colorado
09.2025 - 01.2026
- Provided individualized, one-on-one therapy to children with autism under established treatment plans.
- Implemented individualized reinforcement, behavioral, and play-based techniques based on each child's developmental needs.
- Adapted communication and teaching methods for children with varying ages, abilities, and levels of disability.
- Encouraged children to adopt healthy eating and exercise habits during therapy sessions.
- Completed extensive training and obtained Registered Behavior Technician certification
- Showed positivity, professionalism, and patience
- Maintained good relationships with coworkers and other children to encourage them to socialize positively
Head Baker
Einstein Bro's Bagels
Colorado Springs , Colorado
05.2025 - 09.2025
- The only full time baker for the store managing all bagels and pastries before and during store opening
- Baked goods using previous data and customer feedback to ensure quality.
- ensured proper production amounts based on previous selling data including determining each frozen ingredient to order on a weekly basis
- Managed daily catering orders
- assisted coworkers in building and cooking ingredients for sandwiches during high-volume times
Hostess/Lead Busser
Carrabba's Italian Grill
Colorado Springs , CO
09.2024 - 04.2025
- Welcomed and seated guests while sparking positive conversation to create the best dining experience
- Prepared, cleaned, and reset tables efficiently during busy service periods.
- Provided food service support to servers and bartenders.
- Learned to prioritize tasks, such as, taking to-go orders, seating guests, cleaning tables, and prepping front of house items
Baker and Stocker
King Soopers
Falcon , CO
11.2023 - 11.2024
- Worked across both the bakery and grocery departments
- Prepared approximately 35 varieties of baked goods, breads, desserts, and snacks during overnight shifts, each requiring specific preparation methods and baking times.
- Worked alone with no supervision while maintaining productivity, accuracy, and product quality.
- Stocked and organized incoming merchandise quickly and efficiently while maintaining a neat and organized sales floor.
- Regularly handled heavy and fragile products while maintaining attention to safety and product presentation.
- Developed strong time-management, multitasking, organization, and independent-work skills while balancing multiple priorities.
Education
Emergency Medical Technician - Emergency Services
Pikes Peak State College
Colorado Springs12-2024
Fashion - Apparel & Merchandise
Colorado State University
Fort Collins, COHigh School Diploma -
Sand Creek High School
Colorado Springs 12-2021
Skills
- Crisis intervention
- Decision making under pressure
- Emotional de-escalation
- Prioritizing set goals
- product & inventory management
- Leadership & Team support
- Adaptability and positive attitude
- Receptive to feedback
- Community service
Certification
- CPR/Basic Life Support
- Registered Behavior Technician
- International Academy of Emergency Dispatch
- Emergency Medical Technician Certificate
Timeline
Emergency Response Technician
Colorado Springs Police Department
01.2026 - Current
Behavorial Health Technician
Family Support center
09.2025 - 01.2026
Head Baker
Einstein Bro's Bagels
05.2025 - 09.2025
Hostess/Lead Busser
Carrabba's Italian Grill
09.2024 - 04.2025
Baker and Stocker
King Soopers
11.2023 - 11.2024
Emergency Medical Technician - Emergency Services
Pikes Peak State College
Fashion - Apparel & Merchandise
Colorado State University
High School Diploma -
Sand Creek High School