Summary
Overview
Work History
Education
Skills
Timeline
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Emma Rubinstein

Pittsburgh,PA

Summary

Dynamic and engaging professional with a proven track record in customer service and cash handling, honed across roles at Rue Boutique and other esteemed employers. Excelled in fostering customer engagement and teamwork, significantly enhancing the shopping and dining experience. Demonstrates exceptional problem-solving abilities and a commitment to excellence, with a flexible approach to work schedules.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Rue Boutique
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Camp Counselor

Emma Kaufmann Camp
06.2021 - 08.2024
  • Worked with children of varying ages, interests, skills, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through a variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.

Restaurant Hostess

Il Pizzaiolo
06.2023 - 12.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

English Teacher Volunteer

Young Judea
09.2022 - 05.2023
  • Communicated consistently with parents regarding student progress, challenges, and achievements.
  • Maintained accurate records of student performance, attendance, and participation to inform instructional decisions.
  • Increased student motivation by connecting course content to real-world situations and experiences.
  • Fostered a positive learning environment by promoting open communication, collaboration, and respect among students.

Cashier/Restaurant Hostess

King Crust
08.2020 - 05.2022
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Business

Pace University
New York, NY
05-2027

High School Diploma -

Mt. Lebanon High School
Pittsburgh, PA
06-2022

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Customer Engagement

Timeline

Retail Sales Associate

Rue Boutique
08.2024 - Current

Restaurant Hostess

Il Pizzaiolo
06.2023 - 12.2023

English Teacher Volunteer

Young Judea
09.2022 - 05.2023

Camp Counselor

Emma Kaufmann Camp
06.2021 - 08.2024

Cashier/Restaurant Hostess

King Crust
08.2020 - 05.2022

No Degree - Business

Pace University

High School Diploma -

Mt. Lebanon High School

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Emma Rubinstein