Emma Sarbaugh
Lebanon,OH
Summary
Adaptable Venue Assistant with significant experience in coordinating event logistics, managing vendor relationships and providing seamless guest experiences. Possess strong organizational skills, knowledge of venue operations, and ability to handle multiple tasks simultaneously. Known for improving process efficiency, maintaining high standards of customer service, and contributing positively to team dynamics.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Wedding venue assistant
Indie hollow
Loveland, Ohio
2025.08 - Current
- Assisted in coordinating venue setup for events and performances.
- Managed ticketing processes and guest check-in procedures efficiently.
- Supported event staff by providing logistical assistance during events.
- Maintained cleanliness and organization of the venue before and after events.
- Collaborated with vendors to ensure timely delivery of supplies and equipment.
- Communicated with guests to address inquiries and enhance their experience.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Developed strategies to increase customer satisfaction levels.
- Greeted guests upon arrival at the venue and directed them accordingly.
- Provided support to other departments as needed to ensure successful event execution.
- Provided customer service to guests during events.
- Supervised staff members assigned to specific tasks during an event.
- Managed cleaning, maintenance and repair of venue grounds, equipment and facilities.
- Reviewed and inspected all areas of facility and checked supply levels for quick restocking to maintain appearance and functionality.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Maintained positive working relationship with fellow staff and management.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Greeted and assisted customers to foster positive experiences.
- Assisted patrons with handicaps to appropriate seating.
Church Volunteer
Rivers Crossing Community Church
Kings Mills, Ohio
2024.02 - 2024.11
- Assisted in organizing community outreach events for local families.
- Supported church services by preparing materials and setting up venues.
- Engaged with attendees to provide information and answer questions.
- Collaborated with team members to coordinate volunteer schedules and tasks.
- Helped maintain cleanliness and order in church facilities after events.
- Demonstrated and reinforced values of caring, respect, honesty, and responsibility.
- Greeted visitors on Sundays and provided them with information about services or other activities available at the church.
- Participated in group prayer sessions prior to each service held at the church.
- Assisted with fundraising efforts by soliciting donations from church members and the local community.
- Fostered warm and welcoming community to nurture youth and inspire life of discipleship.
- Attended meetings with pastors to discuss goals for upcoming programs or initiatives that benefit the congregation.
- Assisted with coordinating grounds maintenance to keep church looking professional.
- Maintained records of attendance at weekly services and special events held at the church.
- Encouraged and engaged with congregation and visitors to promote church mission.
- Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.
Education
Kings High School
Kings Mills, OhioSkills
- Customer service
- Team collaboration
- Venue maintenance
- Time management
- Problem resolution
- Guest relations
- Health and safety compliance
- Effective customer communication
- Pre-event walkthroughs
- Relationship building
- Continuous improvement
- Suspicious activity monitoring
- Attention to detail
- Multitasking capacity
- Time management abilities
- Positive attitude
- Teamwork
- Professional appearance
Timeline
Wedding venue assistant
Indie hollow
2025.08 - Current
Church Volunteer
Rivers Crossing Community Church
2024.02 - 2024.11
Kings High School