Emma Schmidt
Albany,NY
Summary
Proven leader in operational efficiency and workforce management, I enhanced team productivity significantly at Dicks Sporting Goods House of Sport. Skilled in operations management and motivational techniques, I excel in optimizing resources and fostering employee engagement to surpass production goals. My approach has consistently resulted in positive feedback and repeat business, demonstrating a keen acknowledgment of customer needs.
Overview
6
6
years of professional experience
Work History
Apparel Operations Lead
Dicks Sporting Goods Distribution Center
09.2024 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Bartender
Bleachers Sports & Team Apparel
08.2021 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Brand Representative
Hollister.Co
08.2019 - 12.2022
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Brand Representative
Abercrombie & Fitch
08.2020 - 01.2021
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Prelaw - Criminal Justice
The College of Saint Rose
Albany, NY05.2024
GED - General
Chenango Valley High School
Binghamton, NY06.2020
Skills
- Operational efficiency
- Motivational attitude
- Scheduling coordination
- Workforce management
- Production planning
- Acknowledgment of customer needs
- Operations management
- Team Training
- Task delegation
- Project management
Timeline
Apparel Operations Lead
Dicks Sporting Goods Distribution Center
09.2024 - Current
Bartender
Bleachers Sports & Team Apparel
08.2021 - 12.2023
Brand Representative
Abercrombie & Fitch
08.2020 - 01.2021
Brand Representative
Hollister.Co
08.2019 - 12.2022
Prelaw - Criminal Justice
The College of Saint Rose
GED - General
Chenango Valley High School
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