Emma Schroer
West Chester,OH
Summary
Dynamic professional with a proven track record in compassionate caregiving and effective communication, exemplified during my tenure at Agape Ohio LLC. Skilled in direct patient care and multitasking, I excel in fostering client independence and building strong relationships. Achieved notable improvements in client self-expression and goal attainment through empathy and patience, showcasing adaptability and a detail-oriented approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Agape Ohio LLC
Ross, OH
02.2024 - Current
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Accompanied or transported clients errands and social activities.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Sales Assistant
Bridal and Formal
Cincinnati, OH
12.2023 - 02.2024
- Built relationships with clients by providing excellent customer service.
- Organized the storage area for dresses, ensuring they were properly labeled and organized according to size and style.
- Greeted customers promptly to engage and assist with apparel needs.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness of all dressing areas including floors and mirrors by sweeping, mopping, dusting, vacuuming .
- Completed final fittings before special events.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Beauty Consultant
Palm Beach Tan
West Chester, OH
06.2023 - 12.2023
- Engaged with customers in a friendly manner to build strong relationships.
- Ticketed, arranged and displayed merchandise to promote sales.
- Collected payment from customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Backed up the reception desk by answering phones and processing payments.
- Developed sales strategies to promote new products to clients.
- Evaluated customer skin to determine unique conditions and skin type.
- Assisted customers in selecting products, based on their individual needs and preferences.
Education
Phlebotomy Technician Certificate - Phlebotomy
Cincinnati State Technical And Community College
Cincinnati, OH12-2024
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Compassionate caregiving
- Empathy and patience
- Time management
- Progress documentation
- Direct patient care
- Adaptability and flexibility
- HIPAA compliance
- Multitasking and organization
- Detail-oriented
- Effective communicator
Certification
- Phlebotomy Technician Certificate 12/2024
Phlebotomy Clinical - University of Cincinnati Hospital-Cifton
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Verified collection orders and communicated discrepancies to nurses.
- Adhered to HIPAA guidelines regarding patient privacy.
- Ensured compliance with federal regulations governing laboratory procedures.
- Prepared specimens for transport to external laboratories.
- Labeled blood vials with critical information like time of collection, date and patient name.
References
References available upon request.
Timeline
Direct Support Professional
Agape Ohio LLC
02.2024 - Current
Sales Assistant
Bridal and Formal
12.2023 - 02.2024
Beauty Consultant
Palm Beach Tan
06.2023 - 12.2023
Phlebotomy Technician Certificate - Phlebotomy
Cincinnati State Technical And Community College
Cincinnati State Technical And Community College
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