Emma Seale
Mobile
Summary
Well-qualified leasing representative with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Leasing Representative
Pedcor Management
06.2024 - Current
- Assisted prospective tenants in navigating leasing applications and property tours.
- Collaborated with team members to maintain accurate records of available units and tenant inquiries.
- Conducted routine inspections of properties to ensure compliance with leasing standards and presentation quality.
- Facilitated communication between tenants and management regarding maintenance requests and lease agreements.
- Developed familiarity with property management software for tracking leads and tenant interactions.
- Engaged with residents to foster a welcoming community environment through events and activities coordination.
- Ensured compliance with company policies as well as federal, state, and local fair housing laws throughout the leasing process.
- Reviewed credit reports and background checks thoroughly while adhering to fair housing regulations during the tenant screening process.
- Collaborated with maintenance teams to address tenant needs quickly, fostering a positive living environment.
- Coordinated move-in procedures for new tenants, ensuring a smooth transition into their new homes.
- Performed regular market analysis to inform pricing strategies and maintain competitiveness within the industry.
- Developed strong relationships with prospective tenants, facilitating successful lease agreements.
Server
Saraceno's
11.2022 - 06.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Collaborated with kitchen staff to ensure timely food preparation and presentation for optimal service flow.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
- Assisted in training new servers on menu items and service protocols to foster team efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shift Leader
Crumbl Cookies
03.2022 - 11.2022
- Supervised team operations to ensure adherence to safety protocols and quality standards.
- Coordinated shift schedules, optimizing workforce allocation for peak efficiency.
- Trained new employees on operational procedures and company policies.
- Monitored inventory levels, facilitating timely restocking of supplies and materials.
- Resolved customer inquiries and complaints, enhancing guest satisfaction through effective communication.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
Associate of Science - Elementary Education
Coastal Alabama Community College
Bay Minette, AL12-2024
High School Diploma -
Heartwood Christian Academy
Mobile, AL05-2020
Skills
- Organizational growth
- Multitasking Abilities
- Customer service expertise
- Lease administration
- Telephone and email etiquette
- Creative problem solving
- Unit inspection
- Background checks
- Business processes and procedures
- Maintenance requests
- Lease file audits
- Fair housing compliance
Timeline
Leasing Representative
Pedcor Management
06.2024 - Current
Server
Saraceno's
11.2022 - 06.2024
Shift Leader
Crumbl Cookies
03.2022 - 11.2022
Associate of Science - Elementary Education
Coastal Alabama Community College
High School Diploma -
Heartwood Christian Academy
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