Catherine Lopez
San Antonio
Summary
Detail-oriented Leasing Representative skilled in lease agreements, property inspections, and tenant correspondence. Proven ability to enhance organizational growth through effective market research and strong negotiation skills.
Overview
8
8
years of professional experience
Work History
Leasing Representative
Pedcor Management
770 3rd Ave SW
08.2024 - Current
- Assisted prospective tenants with property tours and leasing inquiries.
- Prepared lease agreements and ensured compliance with company policies.
- Conducted market research to analyze local rental trends and pricing strategies.
- Managed tenant correspondence, addressing concerns and resolving issues promptly.
- Greeted clients, showed apartments, and prepared leases.
- Coordinated move-in procedures for new tenants, ensuring a smooth transition into their new homes.
- Verified tenant incomes and other information before accepting lease applications.
Receptionist
Mission Mitsubishi
San Antonio, TX
09.2023 - 08.2024
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Maintained accurate records of customer interactions and vehicle service history.
- Assisted in training new staff on reception protocols and customer service standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Direct Support Professional
San Antonio State Supported Living Center
01.2018 - 09.2022
- Supported daily living activities for individuals with developmental disabilities, ensuring safety and comfort.
- Assisted in implementing personalized care plans to enhance individual well-being and foster independence.
- Monitored behavioral patterns, documenting changes and reporting to multidisciplinary teams for analysis.
- Trained new staff on best practices for patient interaction, safety protocols, and emergency response procedures.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
High School Diploma -
Highlands High School
San Antonio, TXSkills
- Organizational growth
- Strong negotiation skills
- Customer service expertise
- Fair housing regulations
- Customer service
- Lease renewals
- Lease agreements
- Property inspections
- Telephone and email etiquette
- Unit inspection
- Application processing
Timeline
Leasing Representative
Pedcor Management
08.2024 - Current
Receptionist
Mission Mitsubishi
09.2023 - 08.2024
Direct Support Professional
San Antonio State Supported Living Center
01.2018 - 09.2022
High School Diploma -
Highlands High School