Hi, I’m
Emma Seiber
Pine Mountain,GA
Summary
"Leadership is a subtle process of mutual influence using thought, feeling, and action to produce cooperative effort in the service of the purpose and values of both the leader and the led"
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
years of professional experience
Work History
The Perserve
Day Of Wedding Venue Manager
03.2023 - Current
Job overview
- Collaborating with catering services and supervising their requirements and logistics
- Overseeing the operations of events ranging from 200 to 400 guests and addressing any incidents or queries promptly
- Ensuring that all security regulations and protocols are communicated and enforced
- Preparing the venue before guests arrive and closing it when they leave
- Leading and supervising all staff, including groundskeepers, catering, bartenders, event staff, and maintenance personnel, ensuring clear communication between staff, wedding coordinators, and guests
- Greeting guests and educating wedding staff on the various equipment, guidelines, and policies
- Taking inventory of materials needed, recording supplies used, and ensuring that customers receive the correct alcoholic beverage amounts paid for
- Assisting Bartenders as needed, checking IDs, Barbacking, and mediating interactions with intoxicated guests when they are cut off
- Supervised events from start to finish using effective crowd control methods.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Wildflour Cafe
Barista/Host
01.2023 - Current
Job overview
- Greeting and educating customers about the various options on the menu - Actively engaging guests, developing close connections with them, and ensuring that they have an exceptional experience - Preparing coffee, tea, and other beverages according to customers' specifications - Maintaining inventory of coffee beans and other supplies - Opening and closing the barista section of the business - Communicating with customers, taking call-in orders, recording catering requests, and managing meal delivery of to-go orders at the restaurant
- Position: Host
- First point of contact for guests, setting the tone for their entire experience
- The responsibilities of this role include: - Welcoming guests to the venue, providing accurate wait times and monitoring waiting lists - Managing reservations and escorting customers to assigned dining or bar areas - Coordinating with wait staff about available seating options, assisting staff when able - Greeting customers upon their departure
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Robbie Van Camp
Sales/Data Collector
03.2023 - 07.2023
Job overview
- Contacting local businesses in the Comal County area and collecting data, including contact information of managers
- Sending information packets for an advertisement company, following up with interested parties, and scheduling meetings between sales representatives and interested businesses
- Assisting in generating new leads for the company
- Maintaining accurate records of all business contacts and interactions using Excel, Google Sheets, and Calendar.
- Conducted surveys and documented all responses.
- Gathered and submitted observational information in addition to required data points.
The Loft
Barista
06.2022 - 11.2022
Job overview
- Greeting and educating customers on the various options on the menu
- Actively engaging guests, developing close connections with them, and ensuring that they have an exceptional experience
- Preparing coffee, tea, and other beverages according to customers' specifications
- Maintaining inventory of coffee beans and other supplies
- Opening and closing the barista section of the business
- Shopping and restocking grocery items needed for the business
- Assisting managers in generating new and innovative strategies to grow the business's engagement with customers, volunteers, and staff
- Cultivating a friendly and healthy work environment with staff and volunteers during the training process
Education
Union UniversityJackson, Tennessee
Bachelor of Arts(Not Completed) from Communications
05.2024
University Overview
- Minor: Business
- GPA: 3.8
San Antonio CollegeSan Antonio, Texas
Bachelor of Arts(Not Completed) from Communications
08.2023
University Overview
- Minor: Business
- GPA: 3.8
Skills
- Event Planning and Management
- Writing and Verbal Communication
- Presentations and Public Speaking
- Cold call and data collection
- Project Coordination
- Service Coordination
- Adaptive and Creative
- Gathering Information
- Goal Oriented
Additional Documents
https://us232.dayforcehcm.com/CandidatePortal/u/cp/en-US/fotf/Document?item=9c947d9d-38f5-4274-a337-b9fe6ab18b2d
Cover Letter
https://us232.dayforcehcm.com/CandidatePortal/u/cp/en-US/fotf/Document?item=54aed1cd-8971-485b-a684-c1916229e3cf
References
- Mark Hill, Manager, Mentor at Wildflower Cafe
- Devin Cosart, Owner, Spiritual Mentor/Boss at The Preserve Wedding Venue
- Gloria Wolfshohl, Teacher, Mentor/Speech and debate coach/Entrepreneurship teacher
Hobbies
I thoroughly enjoy playing cello, selling watercolor prints, and all other hobbies except Sudoku. I've organized worship events and taught lessons in cello/art.
Timeline
Day Of Wedding Venue Manager
The Perserve
03.2023 - Current
Sales/Data Collector
Robbie Van Camp
03.2023 - 07.2023
Barista/Host
Wildflour Cafe
01.2023 - Current
Barista
The Loft
06.2022 - 11.2022
Union University
Bachelor of Arts(Not Completed) from Communications
San Antonio College
Bachelor of Arts(Not Completed) from Communications
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