Kelsey Ireland
Columbus,OH
Summary
Results-driven and detail-oriented professional with 16+ years of experience in event management, sales, and client relationship management. Proven track record of delivering exceptional events, building strong relationships with clients and donors, and driving business growth through strategic planning and execution. Skilled in event planning, coordination, and execution, as well as team management, financial management, and business development. Possesses excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including clients, staff, and community partners. Proficient in managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines. Committed to delivering high-quality results and exceeding client expectations in fast-paced and dynamic environments.
Overview
19
19
years of professional experience
Work History
Venue Director / Sales Manager / Wedding & Event Manager
La Navona
01.2023 - Current
- Event Planning and Execution: Coordinated and executed multiple events, ensuring seamless execution and exceeding client expectations.
- Client Relationship Management: Built strong relationships with clients, providing exceptional customer service and attention to detail to ensure client satisfaction.
- Team Management: Supervised and supported staff, providing guidance and direction to ensure a positive and productive work environment.
- Event Operations: Oversaw event setup, decor, and logistics, ensuring attention to detail and timely execution.
Development Director
She Has a Name
01.2024 - 01.2025
- Fundraising and Development: Developed and implemented fundraising strategies to support the organization's mission and goals.
- Donor Relationship Management: Built strong relationships with donors, providing exceptional customer service and attention to detail to ensure donor satisfaction.
- Event Planning: Coordinated events and activities to support fundraising and development goals.
- Community Outreach: Developed and implemented outreach strategies to build relationships with community partners and stakeholders.
Event Manager
Renaissance/Concord Hotel
01.2022 - 01.2023
- Event Coordination: Worked directly with clients to plan and execute events, ensuring exceptional customer service and attention to detail.
- Client Communication: Provided clear and timely communication with clients, ensuring their needs were met and exceeded.
- Event Execution: Coordinated with the Banquet Team to ensure seamless event execution, paying attention to every detail.
- Business Development: Generated new business opportunities through cold calls and promotional activities.
Outreach and Event Coordinator
Magical Moments Foundation
01.2021 - 01.2023
- Event Planning: Coordinated events and activities to support the organization's mission and goals.
- Community Outreach: Developed and implemented outreach strategies to build relationships with community partners and stakeholders.
Office Manager
Wall to Wall Columbus LLC
01.2020 - 01.2022
- Administrative Management: Managed office operations, including scheduling, payroll, and accounting, ensuring efficiency and productivity.
- Client Communication: Coordinated with clients, ensuring timely and effective communication and resolving any issues promptly.
- Staff Management: Supervised and supported staff, providing guidance and direction to ensure a positive and productive work environment.
- Financial Management: Managed invoicing, QuickBooks, and taxes, ensuring accurate and timely financial reporting.
Account Manager
NetJets Aviation
01.2007 - 01.2019
- Client Relationship Management: Built strong relationships with owners, providing exceptional customer service and attention to detail to ensure client satisfaction.
- Flight Coordination: Coordinated flight bookings, passenger manifests, catering, and ground transportation, ensuring seamless execution.
- Event Planning: Organized and attended NetJets owner events, including the Super Bowl and Poker tournament in Las Vegas.
- Business Development: Generated new business opportunities through outreach and relationship-building with existing clients.
Education
Associates - Communications
Ohio Dominican University
Columbus, OH05.2011
Skills
- Communication
- Interpersonal Skills
- Stakeholder Management
- Financial Analysis
- Time Management
- Prioritization
- Multitasking
- Leadership Development
- Client Satisfaction
- Marketing Strategy
- Event Design
- Vendor Management
- Budgeting
- Scheduling
- Problem-Solving
- Negotiation
- Conflict Resolution
- Public Speaking
- Customer Service
- Attention to Detail
Websites
CORE COMPETENCIES
- Strategic Event Planning: Proven ability to plan and execute exceptional events that exceed client expectations.
- Client Relationship Management: Skilled in building strong relationships with clients, donors, and stakeholders to drive business growth and achieve organizational goals.
- Team Leadership: Experienced in managing and leading high-performing teams to achieve exceptional results.
- Business Development: Adept at identifying new business opportunities and developing strategies to drive growth and revenue.
- Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
CLIENT TESTIMONIALS
- La Navona has consistently delivered exceptional events, earning rave reviews from clients. Our team provides top-notch service, beautiful decor, and delicious cuisine, ensuring a stress-free experience for our clients.
- Exceptional Service: 'La Navona exceeded our expectations in hosting our celebration! The staff was A1!!!!' - Myia (March 2024)
- Professionalism: 'Kelsey and the entire La Navona staff were very professional and great to work with.' - Brent Clark (February 2024)
- Wedding Planning: 'We are so grateful we selected your venue for our wedding. Our experience working with you and team has been wonderful!' - Tim & Kristina Mulligan (July 2024)
- Event Execution: 'Our wedding day was awesome and I thought Kelsey did an amazing job with all of the decor and keeping things running smoothly!' - Callie & Micah Browne (September 2024)
- Venue Quality: 'The venue is spacious, and the multiple rooms allow for guests to move around as they please.' - Lexi Crowder (May 2025)
Timeline
Development Director
She Has a Name
01.2024 - 01.2025
Venue Director / Sales Manager / Wedding & Event Manager
La Navona
01.2023 - Current
Event Manager
Renaissance/Concord Hotel
01.2022 - 01.2023
Outreach and Event Coordinator
Magical Moments Foundation
01.2021 - 01.2023
Office Manager
Wall to Wall Columbus LLC
01.2020 - 01.2022
Account Manager
NetJets Aviation
01.2007 - 01.2019
Associates - Communications
Ohio Dominican University