Emma Simpson

• Aided in the care of in-shelter animals including: feeding, medicating, vaccinating, cleaning, and walking.
• Answered company emails, calls, and voicemails quickly and effectively in a professional way.
• Consulted in the adoption process of animals and the resources needed to properly take care of them.
• Raised money to help provide the resources needed to properly care for the animals.
• Assisted in the marketing and education of programs offered by the community.
• Trained new Resource Consultants on company policies, procedures, and best practices, fostering a culture of continuous learning.

• Organized and separate recyclable vs. not recycle objects.

• Aided in securing and bringing in donations for sorting.

• Reused every possible object that was donated to the warehouse.

• Provided education to groups in the community about the importance of protecting the environment.

• Provided education materials for teachers at very low-cost to support their classrooms.

• Helped create a more environmentally friendly community through education and limiting waste/ pollution.

• Provided shopping assistance to any potential customers.
• Preformed a variety of tasks including heavy lifting, organizing, and customer service.
• Implemented various safety procedures.
• Worked and collaborated with a diverse group of people to preform efficiently.
• Provided a positive shopping and check out experience to customers.
• Promoted a positive work environment through effective communication and teamwork among staff members.

• Cultivated warm relationships with regular customers.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Worked closely with the retirement community and helped to plan many enrichment events.
• Effectively trained potential employees and provided proper instruction to take care of residents.
• Helped and supported residents throughout the outbreak of COVID-19.