Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Skiles

Mineral Point,MO

Summary

Proactive Registered Medical Assistant, Patient Access Representative, and Certified Nursing Assistant with extensive experience in direct patient care and medical office procedures. Proven track record in maintaining high standards of confidentiality, patient assessments, and insurance verification. Skilled in vital sign monitoring, patient scheduling, and delivering empathetic support to enhance patient trust and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

BJC Healthcare
09.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.

Patient Access Representative

BJC Healthcare
08.2021 - 09.2023
  • Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
  • Increased patient trust and satisfaction, delivering empathetic support and guidance throughout their visit.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Provided excellent customer service to patients and medical staff.

Certified Nursing Assistant

SouthBrook Nursing Home
02.2018 - 07.2020
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

No Degree -

American Allied Association
02.2024

High School Diploma -

Potosi Highschool
Potosi, MO
05.2018

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Patient Assessments
  • Vital Sign Monitoring
  • Insurance Verification
  • Medical Office Procedures
  • Sterile technique
  • Direct Patient Care

Certification

  • CNA - Certified Nurse Assistant
  • RMA - Registered Medical Assistant
  • CPR Certified
  • BLS Certified


Timeline

Registered Medical Assistant

BJC Healthcare
09.2023 - Current

Patient Access Representative

BJC Healthcare
08.2021 - 09.2023

Certified Nursing Assistant

SouthBrook Nursing Home
02.2018 - 07.2020

No Degree -

American Allied Association

High School Diploma -

Potosi Highschool

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Emma Skiles