Summary
Overview
Work History
Education
Skills
Timeline

Emma Smith

Summary

Dedicated professional with excellent interpersonal skills and a passion for helping others. Brings the ability to quickly learn and understand sales techniques and customer service best practices. Ready to use and develop communication and problem-solving skills in a personable way.

Overview

5
5
years of professional experience

Work History

Military Police Officer

Arizona Army National Guard
2021.06 - Current
  • Enforced laws and regulations to maintain safety and security in various environments.
  • Managed emergency situations, delivering first aid and coordinating with medical personnel.
  • Investigated incidents, gathering evidence, interviewing witnesses, and documenting findings accurately.
  • Trained new personnel on protocols, procedures, and emergency response techniques for effective operations.

Salon Receptionist

PetSmart
2025.02 - 2026.01
  • Welcomed clients and managed appointment scheduling using salon management software.
  • Provided information about services, products, and promotions to enhance customer experience.
  • Maintained cleanliness and organization of reception area to ensure a welcoming environment.
  • Assisted stylists by preparing client records and managing inventory of supplies.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.

Professional Dog Bather

Saguaro Blossom Pet Spa
2024.03 - 2025.02
  • Executed thorough bathing and grooming procedures to ensure pets' cleanliness and comfort.
  • Maintained high standards of hygiene by sanitizing grooming tools and work areas regularly.
  • Recognized signs of skin issues or abnormalities during bathing, reported to veterinarians as needed.
  • Ensured accurate record-keeping for all dogs under care, including any medical or behavioral issues that may impact service delivery.

Restaurant Hostess/Busser

Babbo Italian Eatery
2021.03 - 2021.08
  • Assisted servers in delivering food and beverages promptly, enhancing overall service experience.
  • Cleared and reset dining tables efficiently to maintain cleanliness and guest satisfaction.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Managed dishware and utensils, ensuring proper sanitation practices were followed consistently.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Northwest Christian

Bachelor of Science - Nursing

Grand Canyon University
2028-04

Skills

  • Customer/Client relations
  • Telephone skills
  • Time management
  • Client greeting and seating
  • Conflict resolution
  • Patience and empathy
  • Hospitality service expertise

Timeline

Salon Receptionist - PetSmart
2025.02 - 2026.01
Professional Dog Bather - Saguaro Blossom Pet Spa
2024.03 - 2025.02
Military Police Officer - Arizona Army National Guard
2021.06 - Current
Restaurant Hostess/Busser - Babbo Italian Eatery
2021.03 - 2021.08
Northwest Christian - High School Diploma,
Grand Canyon University - Bachelor of Science, Nursing
Emma Smith