Emma Smith
Simpsonville,SC
Summary
Dedicated worker known for maintaining a positive attitude and providing outstanding customer service. Demonstrates the ability to adapt and collaborate effectively in fast-paced environments. Personable and attentive, committed to providing high-quality patient care.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Phlebotomist
The Blood Connection
Greenville, SC
06.2026 - Current
- Collected blood samples from donors, ensuring adherence to safety protocols and guidelines.
- Performed venipunctures with precision to maintain donor comfort.
- Maintained equipment cleanliness and functionality, adhering to infection control standards.
- Monitored donor reactions during and post-donation, providing immediate care as needed.
- Collaborated with team members to streamline workflow and enhance donation experiences.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Processed and labeled specimens accurately for laboratory analysis and record-keeping.
- Addressed questions and concerns to educate patients on collection process and procedures.
Team Member
Chic-fil-a
Simpsonville, SC
11.2024 - 01.2026
- Provided excellent customer service in a fast-paced environment.
- Assisted customers with orders and resolved inquiries, contributing to overall satisfaction.
- Greeted customers upon entering the store with a friendly demeanor.
- Dedicated effort to quickly learn job responsibilities and improve performance. to learn the required tasks quickly to maximize performance.
- Executed opening and closing duties, including setting up displays, restocking items, and ensuring cleanliness of sales floor.
- Maintained a clean and organized work area throughout the shift.
- Collaborated with team members to maintain smooth operations during peak hours, enhancing customer experience.
- Rotated through a series of different stations based on team needs.
- Executed opening and closing duties by setting up displays, restocking items, and maintaining cleanliness of sales floor.
Server
Grand Holland Estate
Simpsonville, SC
08.2023 - 01.2025
- Working at the Grand Holland Estate was my first job. I did things such as:
- Served food to guests, enhancing dining experience.
- Served food to guests, contributing to positive dining experiences.
- Served dinner courses to guests, ensuring timely and efficient delivery.
- Identified and addressed guest needs promptly, enhancing overall satisfaction.
- Set up the indoor and outdoor areas of the venue.
- Cleaned all areas of the venue, maintaining a hygienic environment for guests.
- Supported team members during peak times, ensuring consistent service quality.
- Communicated with guests to enhance their comfort and satisfaction. and kept a professional composition.
Summer Help
Laurens Electric Cooperative
Laurens, SC
06.2024 - 08.2024
- Assisted customers with inquiries and resolved issues to enhance customer satisfaction.
- Collaborated with team members to maintain efficient store operations during peak hours.
- Processed cash and credit card payments, ensuring accurate transactions and customer service.
- Maintained accurate cash drawer and balanced register at end of shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained consistent weekly schedule of 40 hours to support team needs.
Education
Phlebotomy Training Specialist -
NHCO
Greenville, SC02.2026
High School Diploma - undefined
Shannon Forest
Greenville, SC05.2023
Associate of Science - Radiology
Spartanburg Community College
Spartanburg, SC05.2028
Skills
- Venipuncture
- Blood collection
- Donor screening
- Donor screening
- Commitment to learning
- Team collaboration
- Adaptability
- Flexibility
- Willingness to learn
- Communication skills
- Active listening
- Positive attitude
Certification
- National Certification for Phlebotomy
- Adult CPR from American Red Cross
Timeline
Phlebotomist
The Blood Connection
06.2026 - Current
Team Member
Chic-fil-a
11.2024 - 01.2026
Summer Help
Laurens Electric Cooperative
06.2024 - 08.2024
Server
Grand Holland Estate
08.2023 - 01.2025
High School Diploma - undefined
Shannon Forest
Phlebotomy Training Specialist -
NHCO
Associate of Science - Radiology
Spartanburg Community College
AWARDS
Certificate of Excellence for outstanding clinicals in phlebotomy