Emma Spaulding
Bloomington,MN
Overview
2
2
years of professional experience
Work History
Server
Hazelwood Food & Drink
2022.08 - 2024.01
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Beverage Cart Attendant
Bearpathgolf
2021.08 - 2022.09
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Education
Associate of Arts - Political Science
Normandale Community College
Minneapolis, MN05.2024
Skills
- Fast Learner
- Adaptability
- Effective Written and Verbal Communication
- Disciplined
- Decision Making
- Microsoft Office Proficiency
Timeline
Server
Hazelwood Food & Drink
2022.08 - 2024.01
Beverage Cart Attendant
Bearpathgolf
2021.08 - 2022.09
Associate of Arts - Political Science
Normandale Community College
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