Mariah Wirtz
Woodbury,MN
Summary
Proven multi-tasker and communicator, I've excelled in roles from Waitress/Trainer at Hazelwood Food and Drink to Realtor at Zachary Realty, enhancing customer satisfaction and streamlining operations. Skilled in body language awareness and meticulous in managing transactions, my career is marked by a commitment to excellence and a knack for fostering positive client relationships.
Overview
8
8
years of professional experience
Work History
Waitress/Trainer
Hazelwood Food and Drink
08.2022 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Realtor
Zachary Realty
06.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Assistant Manager
Lifetime Fitness Cafe
07.2016 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Nanny
Care.com
09.2016 - 03.2021
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Education
Real Estate
Minnesota Realty School
Roseville, MN12-2018
High School Diploma -
Stillwater Area High School
Stillwater, MN06-2016
Skills
- Multi-Tasking
- Body Language Awareness
- Exceptional communication
- Patience and Tact
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Japanese
Limited Working
Interests
- Outdoor Recreation
- Cooking
- Music
- Mindfulness Practices
Timeline
Waitress/Trainer
Hazelwood Food and Drink
08.2022 - Current
Realtor
Zachary Realty
06.2022 - Current
Nanny
Care.com
09.2016 - 03.2021
Assistant Manager
Lifetime Fitness Cafe
07.2016 - 05.2021
Real Estate
Minnesota Realty School
High School Diploma -
Stillwater Area High School
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