Dependable individual eagerly searching for opportunities to learn new skills through hands on experience and contribute to team success by building upon prior experiences and skills gained in the restaurant industry.
Overview
4
4
years of professional experience
Work History
Waitress Trainer
Casa Ole Mexican Restaurant
09.2020 - Current
Trained new team members on restaurant procedures, menu items, and performance strategies.
Developed job-specific competencies and performance standards.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
Waitress
Mi Pueblo Mexican Store
08.2019 - 09.2020
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Kept server areas clean and stocked to increase efficiency while working tables.
Complied with all company policies regarding uniform standards, punctuality, and professionalism.