Emma Stanton

• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Established welcoming atmosphere by greeting each guest warmly.
• Maintained purely positive customer service skills to provide guests with exceptional service.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Documented customer orders and conveyed special requests to kitchen staff.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

• ** Job was "ended" due to my move into college. I still work shifts if I go back into Jackson**
• Communicated closely with servers to fully understand special orders for customers.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Adjusted recipes based on ingredient availability or customer request.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Prepared and served various food items in fast-paced environment.

• Observed health code regulations and internal policies for cleaning and sanitizing.
• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
• Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
• Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Completed milkshakes and ice cream desserts for customers.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Ended employment due to business closing down

• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
• Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
• Embraced fashion and understood market trends to articulate in client interactions.
• Strategized and developed video content for client's website and social media publications.
• Increased user base by promoting brand awareness and launching key marketing efforts.
• Trafficked advertisements to target audience using specific algorithms for focused exposure.
• Fostered inclusive environment to make customers feel welcomed.
• Connected and engaged with customers to understand styling needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Developed strong rapport with customers and created positive impression of business.
• Designed clothing displays to appeal to various aesthetics

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Performed proper clothing inspection to determine wear, condition, and trendiness to consider it being bought into the store
• Designed display walls, shelves, and tables by themes.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Worked in social media to provide and make content that applied to current trends to gain audience