Emma Stevens
Minneapolis,MN
Summary
Goal driven student at the University of Minnesota who is able to work well with others including taking leadership roles or solo. Worker with customer service experience who is flexible and ready to learn/complete new tasks. Always tries their best to satisfy customer/employer needs and remembers any feedback to better assist in future encounters. Interested in learning more about the various aspects involved in the function and growth of companies/industries. Also wants to learn more about the effects economic concepts/policies have on different demographics; and what can be done to support all people of society.
Overview
24
24
years of professional experience
Work History
Cashier
Cub Foods
Eden Prairie, MN
06.2017 - 12.2018
- Assisted customers in person and over the phone to correct any confusion or frustrations
- Completed customer transactions effectively as to keep customers understanding of any charges/changes they were concerned about during transactions
- Helped maintain a clean and organized store for a pleasant and efficient shopping experience
Team Member
Pioneer Dining Hall at University of Minnesota
Minneapolis, MN
08.2020 - 05.2021
- Kept dining hall clean and stocked for a smooth dining experience for a large amount of students
- Helped prepare various meals
Culinary Server/Dietary Aide
Friendship Village of Bloomington
Bloomington, MN
12.2018 - 01.2022
- Carried out meal service for residents; including taking orders, serving food, and cleaning the dining room and kitchen for satisfactory dining experiences
- Listened to and assisted with any resident concerns, by developing a sense of familiarity with these residents it created more comfortability in sharing their concerns
- Created a smooth transition when training new employees by first showing them how to complete daily duties and answering any questions they had. Second supervising them completing these duties and offering any necessary guidance to prepare them to complete these tasks on their own without assistance.
- Starting in college, worked 40-60 work weeks during school breaks to fund loan payments and rent; included often helping coworkers by covering shifts they needed off
- Helped both of my siblings also receive jobs
Pet Sitter
Family And Friends
Minneapolis, MN
01.2016 - 08.2021
- Gave pets food and water at various times throughout the day
- Brought dogs outside, took them for walks, and played with them so they stay entertained while their families were away
- Cleaned houses and ran errands for the families
Soprano Singer
Mount Olivet Cathedral Choir
Minneapolis, MN
09.2015 - 05.2019
- Practiced once a week and performed during Sunday service
- Participated in extra concerts around the holidays and took a yearly trip to perform at other churches around the country
Volunteer
Mount Olivet Lutheran Church
Minneapolis, MN
08.2013 - 05.2019
- Completed public service based work such as helping at food fairs and homeless shelters
- Assisted in many children's activities such as summer camp, Sunday school, and in the nursery
Volunteer
Feed My Starving Children
Minneapolis, MN
08.2015 - 05.2019
- Bagged food for hungry individuals around the world; a friend passed away and many times were in her memory
Education
High School Diploma -
Thomas Jefferson High School
Bloomington, MN05.2019
University of Iowa
Iowa City, IAEconomics B.A.
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Time Management
- Communication
- Empathy
- Determination
- Business Computing Essentials class at University of Iowa - was taught how to use applications of Microsoft including Word, Excel, PowerPoint, and Access
- RStudio
Timeline
Team Member
Pioneer Dining Hall at University of Minnesota
08.2020 - 05.2021
Culinary Server/Dietary Aide
Friendship Village of Bloomington
12.2018 - 01.2022
Cashier
Cub Foods
06.2017 - 12.2018
Pet Sitter
Family And Friends
01.2016 - 08.2021
Soprano Singer
Mount Olivet Cathedral Choir
09.2015 - 05.2019
Volunteer
Feed My Starving Children
08.2015 - 05.2019
Volunteer
Mount Olivet Lutheran Church
08.2013 - 05.2019
High School Diploma -
Thomas Jefferson High School
University of Iowa
Economics B.A.
University of Minnesota - Twin Cities
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