Compassionate behavioral support professional with experience in crisis intervention, active listening, and behavioral observation. Skilled in assessing needs, calming distressed individuals, and providing support.
Overview
5
5
years of professional experience
Work History
Student Behavioral Associate
UPMC Western Psychiatric Hospital
Pittsburgh, Pennsylvania
07.2026 - Current
Assisted Patients with Daily Living Activities.
Provided Calming Support to Patients Experiencing Distress.
Recognized Emotional Cues to Assess Patient Mood and Needs.
Monitored Behavioral Changes to Track Progress.
Sexual Assault Helpline Volunteer
Pittsburgh Action Against Rape
Pittsburgh, Pennsylvania
05.2026 - Current
Delivered Compassionate Support to Individuals in Crisis
Facilitated Emotional Healing by Offering Empathetic Listening and Validation to Callers
Engaged in Active Listening
Assisted with Resource Referrals
Senior Team Leader
Graeter's Ice Cream
Wexford, Pennsylvania
10.2021 - 10.2026
Providing Customer Service
Supervised and Trained Team Members
Opening and Closing Store
Managed Daily Operations
Student Intern
Evolve Coaching Inc.
Pittsburgh, Pennsylvania
08.2026 - 08.2026
Assisted Students with Developmental and Physical Disabilities
Evaluated Behavioral Progress
Implement Teaching Strategies Cohesively with Instructors
Summer Youth Job Coach
UCP of Greater Cleveland
Cleveland, OH
05.2025 - 08.2025
Training Students with Developmental Disabilities
Communication with Families, Guardians, and School Personnel
Evaluating Student Progress and Drafting Assessments
Evaluating Behavioral Progress
Applied Observational Skills to Monitor Developmental Outcomes
Education
High School Diploma -
Bay High School
Bay Village, OH
05-2023
Some College (No Degree) - Psychology And Law And Criminal Justice
University of Pittsburgh
Pittsburgh, PA
10-2026
Skills
Crisis Intervention
Behavioral Assessment
Case Documentation
Active Listening
Conflict Resolution
Resource Referral
Timeline
Student Intern
Evolve Coaching Inc.
08.2026 - 08.2026
Student Behavioral Associate
UPMC Western Psychiatric Hospital
07.2026 - Current
Sexual Assault Helpline Volunteer
Pittsburgh Action Against Rape
05.2026 - Current
Summer Youth Job Coach
UCP of Greater Cleveland
05.2025 - 08.2025
Senior Team Leader
Graeter's Ice Cream
10.2021 - 10.2026
High School Diploma -
Bay High School
Some College (No Degree) - Psychology And Law And Criminal Justice
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