Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Stratford

Bay Village,OH

Summary

Compassionate behavioral support professional with experience in crisis intervention, active listening, and behavioral observation. Skilled in assessing needs, calming distressed individuals, and providing support.

Overview

5
5
years of professional experience

Work History

Student Behavioral Associate

UPMC Western Psychiatric Hospital
Pittsburgh, Pennsylvania
07.2026 - Current
  • Assisted Patients with Daily Living Activities.
  • Provided Calming Support to Patients Experiencing Distress.
  • Recognized Emotional Cues to Assess Patient Mood and Needs.
  • Monitored Behavioral Changes to Track Progress.

Sexual Assault Helpline Volunteer

Pittsburgh Action Against Rape
Pittsburgh, Pennsylvania
05.2026 - Current
  • Delivered Compassionate Support to Individuals in Crisis
  • Facilitated Emotional Healing by Offering Empathetic Listening and Validation to Callers
  • Engaged in Active Listening
  • Assisted with Resource Referrals

Senior Team Leader

Graeter's Ice Cream
Wexford, Pennsylvania
10.2021 - 10.2026
  • Providing Customer Service
  • Supervised and Trained Team Members
  • Opening and Closing Store
  • Managed Daily Operations

Student Intern

Evolve Coaching Inc.
Pittsburgh, Pennsylvania
08.2026 - 08.2026
  • Assisted Students with Developmental and Physical Disabilities
  • Evaluated Behavioral Progress
  • Implement Teaching Strategies Cohesively with Instructors

Summer Youth Job Coach

UCP of Greater Cleveland
Cleveland, OH
05.2025 - 08.2025
  • Training Students with Developmental Disabilities
  • Communication with Families, Guardians, and School Personnel
  • Evaluating Student Progress and Drafting Assessments
  • Evaluating Behavioral Progress
  • Applied Observational Skills to Monitor Developmental Outcomes

Education

High School Diploma -

Bay High School
Bay Village, OH
05-2023

Some College (No Degree) - Psychology And Law And Criminal Justice

University of Pittsburgh
Pittsburgh, PA
10-2026

Skills

  • Crisis Intervention
  • Behavioral Assessment
  • Case Documentation
  • Active Listening
  • Conflict Resolution
  • Resource Referral

Timeline

Student Intern

Evolve Coaching Inc.
08.2026 - 08.2026

Student Behavioral Associate

UPMC Western Psychiatric Hospital
07.2026 - Current

Sexual Assault Helpline Volunteer

Pittsburgh Action Against Rape
05.2026 - Current

Summer Youth Job Coach

UCP of Greater Cleveland
05.2025 - 08.2025

Senior Team Leader

Graeter's Ice Cream
10.2021 - 10.2026

High School Diploma -

Bay High School

Some College (No Degree) - Psychology And Law And Criminal Justice

University of Pittsburgh
Emma Stratford