Emma Streetman
Greenville,SC
Summary
Talented Server bringing skills in order management, payment processing, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.Driven professional with a strong background in accounting and customer service, notably at Southern Stripes Lawn And Landscapes. Excelled in bank reconciliation and enhancing customer satisfaction, leveraging Quickbooks proficiency and exceptional communication skills. Demonstrated ability to improve financial accuracy and streamline service delivery in high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Accounting Assistant
Southern Stripes Lawn And Landscapes
01.2024 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Transferred data and documents to facilitate system migration and software updates.
- Input financial data and produced reports using Quickbooks.
Server
The Slice
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Take-Out Server
Sidewall
01.2020 - 04.2021
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Bachelor of Science - Accounting
Clemson
Clemson, SC04.2026
Associate of Science - Accounting
Greenville Technical College
Greenville, SC12.2024
Skills
- Bank Reconciliation
- Microsoft Excel
- Journal Entries
- Microsoft Excel expertise
- Bookkeeping
- Strong Communication Skills
- Data inputting
- Month-end reports
- Quickbooks
- Tax Preparation
- Accounting Software Proficiency
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Guest Relations Management
- Excellent customer service
- Phone Etiquette
- Food Preparation
- Customer Service
Timeline
Accounting Assistant
Southern Stripes Lawn And Landscapes
01.2024 - Current
Server
The Slice
08.2022 - Current
Take-Out Server
Sidewall
01.2020 - 04.2021
Bachelor of Science - Accounting
Clemson
Associate of Science - Accounting
Greenville Technical College
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