Emma Strickstein
Middleville,MI
Summary
Highly motivated veterinary technician with several years of extensive experience assisting veterinarians with procedures and tasks. Polished in administering injections and treatments, assisting in diagnostics, and recording and updating records. Compassionate and responsible professional with sound knowledge of veterinary medical procedures, animal care techniques, and animal behavior.
Overview
9
9
years of professional experience
Work History
Veterinary Technician
C-SNIP
Walker, MI
08.2023 - 08.2025
- Cleaned and maintained veterinary equipment, including cages, clippers, intubation equipment, and examination tables.
- Operated anesthesia and monitoring equipment to support surgical procedures.
- Assisted veterinarians during examinations and surgeries, ensuring efficiency.
- Monitored animal vital signs, reporting changes to the medical team promptly.
- Administered medications and vaccines as per the veterinarian's directives.
- Prepared animals for surgery by ensuring sanitation and proper positioning.
- Educated pet owners on post-operative care and health maintenance strategies.
- Maintained accurate medical records and documentation for each patient.
- Performed venipuncture when necessary.
- Collaborated with team members to ensure smooth clinic operations.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted with euthanasia when necessary according to veterinarian's instructions.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as blood work, ear cytologies, and fecal analysis.
Technician/CSR
Sparta Animal Clinic
Sparta, MI
04.2022 - 07.2023
- Maintained cleanliness and organization of treatment rooms and animal housing areas.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Collaborated with veterinary staff to ensure efficient clinic operations and patient care.
- Assisted customers with inquiries and issues through various communication channels.
- Managed customer accounts and updated information in the database system.
- Provided product information to customers, ensuring clarity and understanding.
- Answered customer inquiries and provided accurate information regarding products and services.
- Managed patient intake and appointment scheduling for diverse veterinary services.
- Assisted veterinarians with client communication and service recommendations.
- Processed payments and handled billing inquiries for pet owners efficiently.
- Coordinated laboratory tests and communicated results to pet owners promptly.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Kennel Technician/Social Media
VCA Northeast Cat and Dog Hospital
Grand Rapids, MI
06.2019 - 04.2022
- Kennel following schedule of kennel let outs 4x a day, feedings, medications, Playtimes, making sure boarding pets get their vaccines/nail trims/anything else they may need from the technicians, collecting fecals/urine samples, bathing dogs, keeping up on kennel laundry, cleaning (dishes, cleaning runs, scrubbing rooms, laundry, restocking product/medical materials, etc.), paperwork for intake/outgoing pets, trying to keep and update 'boarding pet list' which included facts about pets that came in that would be helpful to look back on, developed 'How Tos' of a typical kennel day and Kennel Deep cleaning, trained new hires, computer work (using WoofWare software and briefly Care Planner), restocked and helped keep track of kennel Inventory (canned/dry foods for both cat/dog, cat litter, cleaning supplies, etc.)
- Veterinarian assisting the VAs/LVTs/Vets with restraint of both cats and dogs, assistance with maintenance of keeping the hospital clean, keeping up on tech/surgery laundry, took photos for patient files when able, restocking medical supplies for technicians (syringes, pill bottles, gauze, paper towel, etc.)
- Social Media Using 'Reputation' social media online system to schedule and post to Facebook for VCA, researched informational articles and formulated posts, Took photos/videos and constructed posts to go along with them, Constructed and implemented a streamlined way to get 'photo consent' and worked with CSRs to get it added to the boarding intake paperwork to increase our photo consent numbers to increase the animals we could post.
- Before COVID, I also did Facebook/in person raffles (made gift baskets for both Cats and Dogs for holidays) for people to enter their names to win when in hospital.
- Transitioned to 'on call' in July 2021
- Back to full time from 'on call' September 2021
- Managed Social Media from August 2019-to April 2022
Dog Trainer/Assistant Trainer/ Social Media Manager
Happy Tails Dog Training LLC
Grand Rapids, MI
06.2020 - 08.2021
- Training: Cutting up rewards, answering phone calls/emails, writing up private client recaps that summarize the session and homework, working reactive dogs through dog/dog work while utilizing 'basic' behaviors introduced and taught to add in home life and training.
- Social Media: taking photos of class/private clients, scheduling and posting content, replying to messages/comments
Kennel Lead/Kennel Attendant/Social Media
Kim's K-9 Training Center
Grand Rapids, MI
11.2016 - 05.2019
- Kennel: Feeding, administering medications, charting, laundry, dishes, washing toys, Monitoring playgroups/making playgroups (groups range from generally 10-25 dogs), performing 'add ons' (personal playtimes/giving treats, hikes, swimming), check ins/check outs, introductions of new dogs, bathing, general building upkeep/cleaning (vacuuming, mopping lobby, mopping rooms, cleaning the bathroom, crate cleaning, scrubbing walls, power washing outdoor areas, deep cleaning large/small dog crates, refilling supplies (dog food, cleaning supplies, bathing supplies, etc.)
- Completed The Dog Gurus- Knowing Dogs 101 in 2018
- Attended the 'Quiet Dog Daycare' workshop in Boston- March 2019
Photographer/Photography Assistant for School Photos
HR IMAGING PARTNERS
Grand Rapids, MI
07.2016 - 11.2016
Education
Bachelor in Fine Arts - Photography
Kendall College of Art and Design
Grand Rapids, MI05.2016
High School -
Berkley High School
Berkley, MI06.2012
Skills
- Customer service and support
- Animal care and handling
- Social media management
- Food preparation and hygiene
- Training and development
- Veterinary technician skills
- Medical record management
- Patient care and education
- Team collaboration and communication
- Attention to detail
- Time management and organization
- Photography skills
- Anesthesia monitoring and surgical assistance
- Venipuncture and blood collection
- Laboratory techniques
- Medication administration and monitoring
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Veterinary Technician
C-SNIP
08.2023 - 08.2025
Technician/CSR
Sparta Animal Clinic
04.2022 - 07.2023
Dog Trainer/Assistant Trainer/ Social Media Manager
Happy Tails Dog Training LLC
06.2020 - 08.2021
Kennel Technician/Social Media
VCA Northeast Cat and Dog Hospital
06.2019 - 04.2022
Kennel Lead/Kennel Attendant/Social Media
Kim's K-9 Training Center
11.2016 - 05.2019
Photographer/Photography Assistant for School Photos
HR IMAGING PARTNERS
07.2016 - 11.2016
Bachelor in Fine Arts - Photography
Kendall College of Art and Design
High School -
Berkley High School