Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Tate

Charlotte,NC

Summary

Highly effective, initiative-taking, and people-oriented Leader with 16 years of diversified Human Resources, Administrative, and Operations experience. A collaborator with the unique ability to work independently to accomplish tasks, especially in fast-paced settings. Accomplished in building and maintaining strategic relationships and strong teams.

Overview

19
19
years of professional experience

Work History

Human Resources Business Partner

FEDEX GROUND
05.2023 - Current
  • Led HR functions for multiple facilities, ensuring compliance with employment laws, regulations, and company policies
  • Managed employee relations, conducted investigations, and provided recommendations to resolve issues and improve workplace culture
  • Directed full-cycle talent acquisition for non-package handler roles, including recruiting, interviewing, and onboarding, while supporting diversity and affirmative action goals
  • Collaborated with HR teams and managers to develop strategies for reducing turnover and improving employee engagement
  • Advised on compensation, pay reviews, and ensured alignment with company guidelines
  • Participated in HR projects, training initiatives, and retention efforts to support business objectives

Operations Manager

FEDEX GROUND
09.2017 - 05.2023
    • Partnered with senior management, leading a team of 3-5 Operations Administrators
    • Served as a subject matter expert for I9 processes, company software, and HR policies/procedures
    • Facilitated weekly engagement meetings and monthly Business Control Self-Assessment (BCSA) audits
    • Processed employee status changes, conducted interviews for administrative roles, and managed employee terminations
    • Set performance goals for employees and closely monitored progress
    • Notable Contributions: Awarded the Southern Region Values Award for Integrity

Office Administrator

FEDEX GROUND
10.2009 - 09.2017
  • Managed driver onboarding and ensured compliance with driver files
  • Investigated and resolved customer disputes to ensure 100% customer satisfaction
  • Documented, filed, and audited contractor information
  • Managed weekly reports for senior managers and provided updates
  • Processed invoice payments and coordinated meetings, events, and interviews
  • Notable Contributions: Awarded the Brava Zulo Award for achieving a perfect DCRT

Human Resources Clerk

FEDEX GROUND
02.2006 - 10.2009
  • Managed new-hire onboarding and orientation for 80-100 employees weekly
  • Provided support and guidance on best practices to employees at all levels
  • Trained internal teams on policy/procedure updates, software, and competency enhancement
  • Organized employee engagement events and facilitated new-hire orientation
  • Trained new HR team members and supported performance management processes

Education

Human Resources Certificate -

University of North Carolina
Charlotte, NC
03.2025

Bachelor of Art - Psychology

Johnson C. Smith University
Charlotte, NC
01.2008

Skills

  • Employee Training & Career Coaching
  • Cross-Functional Leadership
  • HR Policy & Process Improvement
  • Project Management
  • Workday Expertise
  • Change Management
  • Employee Experience Optimization
  • Performance Management
  • HR Operations & Recruitment Services
  • Audit Compliance
  • Business Relationship Management
  • Conflict Resolution

Timeline

Human Resources Business Partner

FEDEX GROUND
05.2023 - Current

Operations Manager

FEDEX GROUND
09.2017 - 05.2023

Office Administrator

FEDEX GROUND
10.2009 - 09.2017

Human Resources Clerk

FEDEX GROUND
02.2006 - 10.2009

Human Resources Certificate -

University of North Carolina

Bachelor of Art - Psychology

Johnson C. Smith University

Similar Profiles

CREATE PROFILE
Emma Tate