Emma Thompson
Canandaigua
Summary
Results-driven individual with a background in case management and youth coaching. Skilled in decision-making, flexibility, and effective resource coordination, ready to enhance service delivery and community impact.
Overview
2027
2027
years of professional experience
Work History
Case Manager
New York State Senator Pamela Helming
Canandaigua, NY
08.2024 - Current
- Coordinated case management services for constituents, ensuring timely access to resources and support.
- Assessed client needs through comprehensive evaluations and effective communication techniques.
- Served as primary liaison for district office, directing constituents to appropriate resources.
- Coordinated efforts with state liaisons to effectively manage and resolve constituent inquiries and concerns.
- Collaborated with community organizations to facilitate referrals and enhance service delivery.
- Coordinated with state agencies during high-level meetings to identify and resolve critical issues affecting towns, villages, businesses, and counties.
Notary Public
New York State Secretary of State
- Administered notarization of legal documents, ensuring compliance with state regulations.
- Ensured accurate record-keeping of notarized documents for future reference.
- Checked documents for accuracy and correct signing before notarizing.
Volunteer Coach
Canandaigua Knights Hockey 8U
Canandaigua, NY
09.2024 - Current
- Lead and mentor youth athletes by developing practice plans, teaching fundamental hockey skills, and promoting teamwork and sportsmanship.
- Organize and oversee practices and games while ensuring player safety and adherence to league and facility policies.
Intern
Congresswoman Claudia Tenney
Oswego, NY
03.2023 - 05.2024
- Drafted constituent correspondence to address community concerns and inquiries.
- Conducted thorough research on legislation to support effective communication with constituents.
- Facilitated communication by directing incoming calls to relevant resources or escalating to senior staff as necessary.
Education
Bachelor of Science - Political Science
SUNY College At Oswego
Oswego, NY05-2024
Skills
- Problem Solver
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Decision-making
Timeline
Volunteer Coach
Canandaigua Knights Hockey 8U
09.2024 - Current
Case Manager
New York State Senator Pamela Helming
08.2024 - Current
Intern
Congresswoman Claudia Tenney
03.2023 - 05.2024
Notary Public
New York State Secretary of State
Bachelor of Science - Political Science
SUNY College At Oswego