Emma Torres
Skiatook,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server/cashier/hostess
Cresent cafe
Skiatook, OK
03.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Engaged with customers to enhance dining experience and resolve concerns.
- Took and processed customer orders accurately and efficiently.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely food delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and managed point-of-sale system effectively.
- Ensured compliance with health and safety regulations in food service operations.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Skiatook Highschool
Skiatook, OKSkills
- Customer service
- Outstanding customer service
- Cash handling
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
- Guest relations management
Timeline
Server/cashier/hostess
Cresent cafe
03.2024 - Current
Skiatook Highschool