Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Emma Toto

DeLand,FL

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

8
8
years of professional experience

Work History

Promo Team

NASCAR
Daytona Beach, Florida
01.2026 - Current
  • Engaged with attendees to deliver information and resolve inquiries effectively
  • Distributed promotional materials to enhance attendee engagement at events
  • Coordinated setup and breakdown of event spaces to ensure compliance with specifications

Front Desk Receptionist/Social Media Manager

Massage Envy
Port Orange, FL
06.2025 - 01.2026
  • Welcomed visitors professionally while multitasking to ensure smooth front desk operations.
  • Provided a high level of customer service to all clients.
  • Managed incoming calls and directed them to appropriate staff members.
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently.
  • Responded to inquiries and resolved complaints promptly, enhancing overall customer satisfaction.
  • Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
  • Developed engaging content for multiple social media platforms.
  • Created and scheduled posts using social media management tools.
  • Coordinated daily operations for all assigned social media accounts, ensuring consistent engagement and brand presence.

Host

PF Changs
Daytona Beach, FL
06.2023 - 08.2025
  • Greeted guests upon arrival and escorted them to their tables.
  • Monitored dining area to optimize seating availability and enhance guest experience.
  • Coordinated seating arrangements to maximize capacity for walk-ins and reservations.
  • Met goals for fast table turnaround and low customer wait times by controlling guest flow.
  • Maintained cleanliness of hostess stand, lobby area, and menus.
  • Trained new hostesses on restaurant procedures and policies to ensure consistent service standards.
  • Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
  • Operated cash register for take-out orders and gift card purchases.

Retail Sales Associate

American Eagle
Daytona Beach, FL
10.2021 - 03.2023
  • Promoted customer loyalty program and store credit card, contributing to sales performance.
  • Suggested additional products and services to increase sales.
  • Utilized POS system to process cash, credit card, and mobile pay transactions.
  • Organized and faced products on shelves and displays to enhance visual merchandising.
  • Created attractive displays to promote sale items.
  • Maintained clean and organized sales floor to enhance customer shopping experience.
  • Restocked inventory to ensure merchandise availability.
  • Offered alternative recommendations when desired products were out of stock or unavailable.
  • Answered customer questions about return and exchange policies.

Cat Care Volunteer

Petsmart
Orlando, FL
08.2018 - 03.2021
  • Cared for cats by feeding, grooming, and cleaning cages, ensuring their well-being and comfort.
  • Instructed new volunteers on proper safety protocols when handling animals.
  • Managed inventory of food, toys, litter boxes, and bedding, maintaining adequate supplies for optimal care.
  • Studied cat behavior and body language through observation and research, enhancing ability to understand and respond to their needs.

Education

Bachelor of Arts - Marketing

Daytona State College
Daytona Beach, FL
05-2027

Skills

  • Digital marketing
  • Social media management
  • Content creation
  • Multitasking Proficiency
  • Problem Solving Abilities
  • Team collaboration
  • Empathy and Understanding

Awards

Honor's Society

Dean's List

Timeline

Promo Team

NASCAR
01.2026 - Current

Front Desk Receptionist/Social Media Manager

Massage Envy
06.2025 - 01.2026

Host

PF Changs
06.2023 - 08.2025

Retail Sales Associate

American Eagle
10.2021 - 03.2023

Cat Care Volunteer

Petsmart
08.2018 - 03.2021

Bachelor of Arts - Marketing

Daytona State College

Similar Profiles

  • MATHIVANAN RMATHIVANAN R

    <ul><li>Acted as a strategic partner for clients' YouTube presence, translating complex performance data into clear, actionable strategies to drive channel growth</li><li>Analyzed client YouTube channels to identify content gaps and optimization opportunities, providing strategic recommendations on video SEO, titling, and thumbnail design.</li><li>Developed performance dashboards to track key YouTube metrics, delivering data-driven insights on content strategy.</li><li>Conducted onboarding and enablement sessions for new team members covering process flow, performance tracking, and reporting tools.</li><li>Contributed to internal knowledge-sharing initiatives by documenting workflows and best practices for performance monitoring.</li><li>Collaborated cross-functionally to resolve escalations and proactively address client concerns.</li><li>Contributed to knowledge transfer and process documentation to improve team readiness and operational excellence.</li></ul> at Teleperformance Global Services Pvt Ltd<ul><li>Acted as a strategic partner for clients' YouTube presence, translating complex performance data into clear, actionable strategies to drive channel growth</li><li>Analyzed client YouTube channels to identify content gaps and optimization opportunities, providing strategic recommendations on video SEO, titling, and thumbnail design.</li><li>Developed performance dashboards to track key YouTube metrics, delivering data-driven insights on content strategy.</li><li>Conducted onboarding and enablement sessions for new team members covering process flow, performance tracking, and reporting tools.</li><li>Contributed to internal knowledge-sharing initiatives by documenting workflows and best practices for performance monitoring.</li><li>Collaborated cross-functionally to resolve escalations and proactively address client concerns.</li><li>Contributed to knowledge transfer and process documentation to improve team readiness and operational excellence.</li></ul> at Teleperformance Global Services Pvt Ltd

  • Libbii NelsonLibbii Nelson

    Assistant Team Lead - Digital Marketing Team at Ad On GroupAssistant Team Lead - Digital Marketing Team at Ad On Group

  • S. Julie PrecillaS. Julie Precilla

    Team Leader – Marketing Team at BAASHYAM CONSTRUCTION PVT LTDTeam Leader – Marketing Team at BAASHYAM CONSTRUCTION PVT LTD

  • Kimberlee M. PinkneyKimberlee M. Pinkney

    Senior Team Leader/Team Leader at Minacs Marketing SolutionsSenior Team Leader/Team Leader at Minacs Marketing Solutions

CREATE PROFILE
Emma Toto