Emma Tupone
Staten Island
Summary
College graduate with a B.S. in Psychology and current M.S. student in Experimental Psychology at Brooklyn College. Experienced in academic and applied research through roles at XandY Analytics and the HEaRT Lab. Skilled in participant coordination, data analysis, and scientific writing. Also possesses hands-on experience in veterinary settings, providing a strong foundation in multitasking and client communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Bay Street Animal Hospital
01.2025 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Research Assistant
Brooklyn College HEaRT Lab
06.2023 - Current
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Assist with data analysis, participant interviews, and device administration.
- Code qualitative data and excerpts from participants.
- Train new research assistants on onboarding and data uploading protocols.
Research and Strategy Associate
XandY Analytics
02.2024 - 05.2025
- Conducted lead research in the renewable energy sector.
- Managed outreach campaigns to companies in the renewable energy space.
- Analyzed customer data to identify trends and anticipate customer needs.
Office Manager/Veterinary Technician
Forest Animal Hospital
07.2018 - 01.2025
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Education
Master of Science - Psychological Research
Brooklyn College
Brooklyn, NY05-2026
Bachelor of Science - Psychology
Brooklyn College
Brooklyn, NY09-2023
Skills
- Information Collection and Recording
- Communication, Critical Thinking, and Problem-Solving
- Collaboration and Cross-Functional Teamwork
- Client/Stakeholder Engagement
- Data Cleaning and Management
- IRB/Ethical Research Practices
- Literature Review and Report Writing
- R and RStudio
- Microsoft Office, Word, and Excel
- Jamovi
- Qualtrics and SurveyMonkey
- A/B Testing
- Research Design (Qualitative and Quantitative)
Certification
CITI Training - 5/2023
Timeline
Veterinary Technician
Bay Street Animal Hospital
01.2025 - Current
Research and Strategy Associate
XandY Analytics
02.2024 - 05.2025
Research Assistant
Brooklyn College HEaRT Lab
06.2023 - Current
Office Manager/Veterinary Technician
Forest Animal Hospital
07.2018 - 01.2025
Master of Science - Psychological Research
Brooklyn College
Bachelor of Science - Psychology
Brooklyn College
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