HEATHER VISNOV
Valrico,Florida
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Significant expertise in anesthesia, surgery and pathology in large animals. Proven history of building strong rapport with owners to provide seamless pet care.
Overview
11
11
years of professional experience
Work History
Veterinary Technician
Care Animal Hospital
05.2021 - Current
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Veterinary Technician, Surgery Coordinator
Brandon Equine Medical Center
09.2016 - 06.2021
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
Veterinary Technician
AVS Equine Medical & Surgical Hospital
11.2015 - 08.2016
- Prepared vehicles for the days appointments including medications and equipment.
- Scheduled followup appointments for patients involved in rehabilitation plans and keeping detailed records of the progress and treatment changes.
- Reduced risk of infection for patients through diligent sterilization and organization of surgical instruments before, during, and after surgeries.
- Assisted in training new host staff, fostering a positive work environment and strong team collaboration.
- Provided exceptional customer service by accommodating special requests and addressing any concerns or issues that arose during guests'' visits.
Veterinary Technician
Oakley Equine Sports Medicine
01.2015 - 09.2015
- Prepared the ambulatory vehicles for the days appointments including medications and equipment
- Creating treatments for Rehabilitation using FES (Functional Electrical Stimulation) machines
- Preparing for sterile injections and procedures.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Evaluated clients'' progress regularly and adjusted rehabilitation strategies accordingly for better results.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Caretaker
Shadow Creek Riding Stables
08.2014 - 01.2015
- Maintained a well groomed barn and stalls for 20 horses
- Feeding, grooming, cleaning stalls/water buckets/ feed buckets, as well as supplying horses with a stall full of shavings.
- Keeping pastures and property clear of any potential hazards
Equestrian Trail Guide
Horse World Riding Stables
08.2012 - 08.2014
- Caretaker for 27 horses, maintaining medical care, documentation, and vaccination scheduling
- Ensured rider safety by providing thorough pre-ride instructions and assessing each rider''s skill level.
- Enhanced guest experience by leading engaging and informative guided trail rides.
- Maintained well-groomed trails to provide a smoother ride for guests and prevent potential hazards.
- Assisted in the training of new trail guides to ensure consistent quality service across all staff members.
- Promoted responsible horsemanship through demonstrations and explanations of proper riding techniques.
Education
Bachelor of Science - Health Science, Biological Health Sciences
University of South Florida
2023
Anesthesia CE
Rood And Riddle Equine Hospital
Saratoga Springs, NY2018
Associate of Science - Equine Studies-Business Management
College of Central Florida
2012
Associate of Science - Equine Studies-Equine Exercise Physiology
College of Central Florida
2012
Equine Technician Certification -
College of Central Florida
2012
High School Diploma -
Oviedo High School
2009
Skills
- Professional Skills
- Animal Surgical Skills:
- Customer relations
- Microsoft Word, Excel, PowerPoint, Data Collection/Entry/Recording
- Catalase Testing
- Cytocentesis
- Medical History Collection
- Intravenous Injection
- Thoracic and Abdominal Radiograph
- Surgical Assistance
- Lab Operations
- Surgical Preparation
- Medication Administration
- Medication Labeling
- Diagnostic Sampling
- Supply Restocking
- Client Education
Accomplishments
- National Honor Society October 2023
- North American Veterinary Conference, Registration department, January 2018, 2019, 2020
- JDRF (Juvenile Diabetes Research Foundation) Fundraising
- Dividend at OHS: Spring 2008-2009
- Girls Varsity Weight Lifting: 2006-2009
Additional Information
- Awards and Activities , National Honor Society October 2023
- National Honor Society October 2023
- North American Veterinary Conference, Registration department, January 2018, 2019, 2020
- JDRF (Juvenile Diabetes Research Foundation) Fundraising
- Dividend at OHS: Spring 2008-2009
- Girls Varsity Weight Lifting: 2006-2009
References
- Dr. Elizabeth Dammers Brandon Equine Medical Center- DVM 813-765-3421
- Trinity Shephard Brandon Equine Medical Center- Manager 813-476-8736
- Laura Dixon Horse World Riding Stables- Manager 407-873-7102
- Dr. Courtney Brunson Care Animal Hospital- Medical Director, DVM 334-268-2312
- Kristina Wheatley Care Animal Hospital- Practice Manager, CVT 813-205-2670
Timeline
Veterinary Technician
Care Animal Hospital
05.2021 - Current
Veterinary Technician, Surgery Coordinator
Brandon Equine Medical Center
09.2016 - 06.2021
Veterinary Technician
AVS Equine Medical & Surgical Hospital
11.2015 - 08.2016
Veterinary Technician
Oakley Equine Sports Medicine
01.2015 - 09.2015
Caretaker
Shadow Creek Riding Stables
08.2014 - 01.2015
Equestrian Trail Guide
Horse World Riding Stables
08.2012 - 08.2014
Bachelor of Science - Health Science, Biological Health Sciences
University of South Florida
Anesthesia CE
Rood And Riddle Equine Hospital
Associate of Science - Equine Studies-Business Management
College of Central Florida
Associate of Science - Equine Studies-Equine Exercise Physiology
College of Central Florida
Equine Technician Certification -
College of Central Florida
High School Diploma -
Oviedo High School
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