Emma Van Huss
Riverton,IL
Summary
A positive, hard working individual with several years of customer service experience. Resourceful in balancing customer, company, and employee needs. Well-versed in setting goals, problem solving, multitasking and delivering quality performance. Superb communicator with team members and managers on all levels, as well as customers. I am dedicated to bettering myself and the company I am apart of.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Springfield, IL
11.2020 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Helped customers and socialized with them, customer connections.
- Developed strategies for improving operational efficiency and customer service levels.
Cashier
Dollar General
Riverton , IL
04.2020 - 10.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, and processed payments.
- Stocked the shelves and organized product.
Delivery Driver
Gustos
Dawson, IL
04.2019 - 08.2019
- Made sure orders were to standard before delivering.
- Greeted customers at their door and made sure their experience ended well.
- Unless paid over the phone, completed payments in person.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
High School Diploma -
Riverton High School
Riverton, IL05-2020
Skills
- Customer-Oriented
- Cash handling ability
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Communication
- Multitasking
- Organizational Skills
- Inventory Control
- Training and mentoring
- Leadership
Timeline
Shift Supervisor
Starbucks
11.2020 - Current
Cashier
Dollar General
04.2020 - 10.2020
Delivery Driver
Gustos
04.2019 - 08.2019
High School Diploma -
Riverton High School
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