Emma VanSlyke
Grand Haven
Summary
Motivated and detail-oriented professional with experience in customer service and product sales. Proven ability to create welcoming atmospheres and drive team collaboration for smooth service operations.
Overview
2
2
years of professional experience
Work History
Cocktail Server
Mo's cocktail lounge
Grand Haven
12.2025 - Current
- Provided excellent customer service in a fast-paced cocktail lounge environment.
- Assisted bartenders with drink preparation and inventory management tasks.
- Maintained cleanliness of the bar area and dining spaces throughout shifts.
- Handled cash and processed payments accurately using the POS system.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Provided exceptional service to high volume of daily customers.
- Collaborated with team members to ensure smooth service operations during busy hours.
Waitress- Seasonal
Cavu squadron bar- American Dunes golf course
Grand Haven
03.2024 - 11.2025
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed payments accurately using cash registers or POS systems.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Upsold daily specials and promotions to enhance dining experience.
Beauty Advisor- seasonal
Ulta
Norton Shores
11.2023 - 02.2024
- Assisted customers in selecting beauty products and provided personalized recommendations.
- Maintained knowledge of current beauty trends and product lines to enhance customer experience.
- Organized product displays and ensured shelves were stocked and visually appealing.
- Conducted inventory checks and assisted with restocking merchandise as needed.
- Collaborated with team members to create a positive shopping environment for clients.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Education
Licensed Esthetician -
Aveda Institute
Grand Rapids, MI07-2025
High School Diploma -
Grand Haven High School
Grand Haven, MI05-2024
Skills
- MI-licensed Esthetician
- Aesthetic treatments
- Aseptic techniques
- Product sales
- Facials
- Multitasking and organization
- Lash lift and tint
- Waxing
- Superior attention to detail
- Certified eyelash extension application
- Skincare product sales
- PCA Skin certified
- PCA chemical peel certified
Timeline
Cocktail Server
Mo's cocktail lounge
12.2025 - Current
Waitress- Seasonal
Cavu squadron bar- American Dunes golf course
03.2024 - 11.2025
Beauty Advisor- seasonal
Ulta
11.2023 - 02.2024
Licensed Esthetician -
Aveda Institute
High School Diploma -
Grand Haven High School